written by JennaMoss on 06/03/2014
After we were let down by HSBC at the last minute, we managed to get a very similar rate at Coventry and were very pleased with their quick and professional approach. The people who answer the phone are polite and knowledgeable and they have been prompt in all written communications. I can't recommend them enough, they got us out of a bind when HSBC randomly decided that we couldn't have a mortgage and refused to give a reason.
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