Your Mortgage Decisions Reviews - www.yourmortgagedecisions.com

★★★★★
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Your Mortgage Decisions - www.yourmortgagedecisions.com
Your Mortgage Decisions - www.yourmortgagedecisions.com

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Latest Reviews

★★★★★

“Amazing professional service”

Written on: 02/12/2016 by JGJOG (1 review written)

Our re-mortgage requirements were slightly away from the 'norm' because of our ages (71 and 58) and our more complicated income from both work and pensions. What a pleasant surprise it was to have CS helping us from 'Your Mortgage Decisions'. From the start, this lady was most professional, knowledgeable and so thorough. She took an immense time to understand our financial situation and to match us with an appropriate lender. I think another person might have given up - but she didn't and was… Read Full Review

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★★★★★

“Easy stress free”

Written on: 28/11/2016 by D.holland (1 review written)

Dealing with YMD was very easy and stress free. Lots of contact between ourselves and our broker meant a lot of stress was taking away. Will definitely being using them in the future. We had no issues and everything was in hand. He is very organised and efficient… Read Full Review

Dominikl's Response to D.holland's Review

Written on: 29/11/2016

Thanks for the feedback and for using YMD to review your mortgage arrangements.

I am glad that you found the process stress free and look forward to your next review in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“2nd review with CKH”

Written on: 28/11/2016 by Lkdons (1 review written)

Finished up with our 2nd review with your mortgage decisions a week or so ago. Happy with the process this time as was the first time. Liked that we got a letter/email a few months before, then a phone call to book the meeting in 2 months before and all Offered and ready to complete before our rate ended… Read Full Review

Dominikl's Response to Lkdons's Review

Written on: 28/11/2016

Thank you for the review and for allowing us to look at your mortgage arrangements once again.

We are glad that you were equally happy this time around and will once again be in touch in due course for your next review.

Kind regards

Dominik Lipnicki
Director

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★★★★☆

“Good service..........but”

Written on: 27/11/2016 by Johnsonaf426 (1 review written)

I signed up with YMD about 5 years ago and couldn't fault the service from the original advisor K who has since left the company. My recent review and re mortgage was dealt with by TSM who was friendly, efficient and put up with my odd grumbles, which I hasten to add, were the result of the new mortgage providers not making clear from the outset the exact details required. At one point I thought they would ask for DNA :-) Full marks to TSM, who kept things moving, provided reassurance and… Read Full Review

Dominikl's Comment

Written on: 27/11/2016

Thank you for the review and for allowing us to review your mortgage arrangements once again.

I am glad that you liked our advisor and I am sorry t hear that the lender appeared overly demanding in what they required.

We always aim to contact our clients 2-3 months before the expiry of their mortgage scheme, allowing plenty of time to arrange the next deal, I am sorry if that did not happen on this occasion.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Remortgage made easy with YMD”

Written on: 25/11/2016 by Loomis1977 (1 review written)

Took the decision to re mortgage in August but did not fancy taking on all the admin that goes with it in chasing providers and Solicitors, providing documentation forever and a day whilst trying to work. Contacted YMD and arranged a visit.PLU arrived took all the relevant information, established our reasons and requirements before returning with a very satisfactory solution. It also presented us with a perfect opportunity to put our Will's etc. in place. All of these tasks were arranged by… Read Full Review

Dominikl's Comment

Written on: 25/11/2016

Firstly, thank you for taking the time to post this review and for allowing us to review your mortgage arrangements.

I am glad that you liked the service and our mortgage advisor.

The whole YMD team look forward to your future review in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Second review going well so far”

Written on: 24/11/2016 by hammerheed12 (1 review written)

Signed up to the lfietime service option just over 2 years ago now, and had the inial review to get started with KC and he has just been back this week and done my second review under the plan. Got a good rate last time and even better this time round, with no pressure either time. Genuainly cared even though we had paid the fee the first time and not the second time, and gave the same level of detial to both meetings. Was a bit put off by the fee and was woried they were going to dissapear but… Read Full Review

Dominikl's Response to hammerheed12's Review

Written on: 25/11/2016

Thank you for taking the time to post this review.

I am glad that we could be of assistance once again. Our aim is to look after your mortgage arrangements until you are mortgage free, always ensuring that you are on the best deal.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Remortgage Nat West”

Written on: 23/11/2016 by toteman1969 (1 review written)

I recently used ymd to apply for a remortgage I called YMD on the Monday and they arranged for a delightful young lady CS to Visit us the following Saturday and to talk through the process. She talked through are incomings and outgoings and took some figures away with her and came back the following Thursday. That day she came back with what she thought would be the best solution to boost our disposable income and also sorted out the best protection for my family. That day she reported that she… Read Full Review

Dominikl's Response to toteman1969's Review

Written on: 24/11/2016

Firstly, thank you for taking the time to post this review and for allowing us to review your mortgage arrangements.

As we have access to in excess of 100 lenders and thousands of mortgage schemes, we will always ensure that you are on the best deal for your and your family.

I also appreciate the fact that you would be happy to recommend us to others which is always a great compliment.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Superb professional service - thoroughly recommended”

Written on: 21/11/2016 by DeanoandVez (1 review written)

MC from Your Mortgage Decisons provided an unsurpassed professional service. We challenged him with very specific requirements to provide a competitive mortgage tailored to our requirements coupled with a pressing timeline for completion. CM delivered in all aspects and was very attentive to our needs. There was no pressure sales (which we hate!) and CM was an absolute pleasure to do business with. CM at Your Mortgage Decisions will certainly be our first call for any future requirments… Read Full Review

Dominikl's Response to DeanoandVez's Review

Written on: 23/11/2016

Thank you for taking the time to post this review.

I am glad that we delivered according to your requirements and with timescales. Our aim is to always supply that personal service which is all too often missing from our industry.

We look forward to your next mortgage review in due course.

Kind regards

Dominik Lipnicki
Director

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★★★★★

“Great dedicated service”

Written on: 21/11/2016

Your Mortgage Decisions has shown a superb level of customer service and after what was a challenging requirement has managed to get me the deal I needed. All the staff I have interacted with at Your Mortgage Decisions have shown a highly focused and professional approach at every stage of the process. I would be happy to recommend them to anyone. Best Regards … Read Full Review

Dominikl's Comment

Written on: 23/11/2016

Thank you for the review and for placing your trust in us to review your mortgage arrangements.

I am glad you found our service to be of a high standard and we of course look forward to maintaining that level of service during your next mortgage review.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Couldnt have done any more to help - just brilliant”

Written on: 21/11/2016 by beckyamor (1 review written)

My mortgae was up for renewal and I had the reminder call well in advance. Not only were they able to help with the re-mortgage but also helped me with consolidating some debts and making the repayments so much easier to manage. Several suggestions were put forward and I was given time to digest the information and make the right decision for me without any pressure. All the way through the process I received regular updates and assistance was always promptly given when asked for - I really… Read Full Review

Dominikl's Response to beckyamor's Review

Written on: 21/11/2016

Thank you for taking the time to post this review.

I am glad that you liked our service and we look forward to your next mortgage review in due course.

Kind regards

Dominik Lipnicki
Director

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★★★★★

“Happy Service”

Written on: 20/11/2016 by Tobytee (1 review written)

Our advisor PLU was very pleasant answering our many questions putting us at ease and leaving us to reach our decision without pressurising us and the product is just as we hoped it would be… Read Full Review

Dominikl's Response to Tobytee's Review

Written on: 21/11/2016

Thank you for taking the time to post this review.

I am glad that you liked our service and we look forward to your next ortgage review in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Great service very knowledgeable”

Written on: 19/11/2016 by zxCantrell256 (1 review written)

I have dealt with YMD twice now for remortgage purposes and both times I have found the whole process extremely straightforward. The most recent interaction with CK flowed from start to finish, I have received constant updates whether this has been via telephone or email, every step has been explained and the relevant questions asked to ensure that I have understood what YMD are doing and the next steps. CK has been fantastic for us especially in the beginning when the first offer that was… Read Full Review

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★★★★★

“No false promises”

Written on: 18/11/2016 by XX123456 (2 reviews written)

On first contact the team at YMD were helpful and courteous, they ran through a few things on the phone and then confirmed they would likely be able to help us, they arranged a representative to visit us at home. Our Rep (PLU) was local and took time to understand what we wanted from our re-mortgage. He spent time looking at our financial commitments and any 'nice to haves' if affordable. PLU kept in touch throughout the process, met our financial goals, ensured the process went smoothly and… Read Full Review

Dominikl's Response to XX123456's Review

Written on: 18/11/2016

Thanks for the feedback and for allowing us to review your mortgage arrangements.

I am glad that you liked our broker and that you found the process to be smooth.

We look forward to being of assistance once again in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Great service very knowledgeable”

Written on: 17/11/2016 by Corelli15 (1 review written)

I have dealt with YMD twice now for remortgage purposes and both times I have found the whole process extremely straightforward. The most recent interaction with CK flowed from start to finish, I have received constant updates whether this has been via telephone or email, every step has been explained and the relevant questions asked to ensure that I have understood what YMD are doing and the next steps. CK has been fantastic for us especially in the beginning when the first offer that was… Read Full Review

Dominikl's Response to Corelli15's Review

Written on: 18/11/2016

Thank you for taking the time to post this review.

I am glad that you have once again found the process straightforward and that you liked our mortgage advisor.

We look forward to reviewing your mortgage arrangements for a third time in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Friendly, helpful service”

Written on: 17/11/2016 by Heidi1972 (1 review written)

Our advisor CK was very helpful from the start and explained our options in detail. We were remortgaging to get a better fixed rate deal as our had ended. He kept us updated with progress of our remortgage and answered any queries I had immediately. Our remortgage was completed swiftly. I would recommend their services… Read Full Review

Dominikl's Response to Heidi1972's Review

Written on: 18/11/2016

Thank you for the feedback and for using our service to review your mortgage arrangements.

I am pleased to hear that you found our mortgage advisor to be helpful and that you would be happy to recommend us to others.

We look forward to your next mortgage review in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Totally professional!”

Written on: 17/11/2016 by BryceDaley124 (1 review written)

I was clueless when it came it mortgages.I stumbled across ymd when looking for information online. From my first initial phone call I was looked after guided through the whole process with total professionalism. I wasn't the easiest client as because i was a first time buyer I was constantly pestering CK with ridiculous questions and queries, but he always took the time to explain everything clearly and he made it the whole process stress free! I was given clear instructions of everything I… Read Full Review

Dominikl's Comment

Written on: 17/11/2016

Firstly, thank you for taking the time to post this review.

I am glad that we could help and that you liked our mortgage advisor.

We will of course be in touch in plenty of time to review your mortgage scheme, prior to its expiry.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Excellent service”

Written on: 17/11/2016 by Plod2155 (1 review written)

We have used Your Mortgage Decisions previously - this is our second time round of using them and I can honestly say that we received fantastic service. Our advisor CK was great at finding then right product for us - very happy with the mortgage - however during the process we had a problem with the house itself - this delayed the process somewhat. CK was brilliant at helping us find the solution - he offered plenty of good and practical advice (no matter how dumb my questions were) and I would… Read Full Review

Dominikl's Response to Plod2155's Review

Written on: 17/11/2016

Thank you for the review and allowing us to review your mortgage arrangements once again.

I am glad that you liked our advisor and that you felt looked after, we pride ourselves on that personal service and it is great to hear when we get it right.

We of course look forward to your next mortgage review in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Extremely helpfull”

Written on: 17/11/2016 by Clarkey985 (1 review written)

Just a quick review to thank the person I dealt with for everything in getting theour mortgage in place so quickly! We were looking for a quick move and completion the person I dealt with provided everything we needed to make this happen! In fact things were completed so quickly we were waiting for other parties to complete. Just thought I would pass on my experience! … Read Full Review

Dominikl's Response to Clarkey985's Review

Written on: 18/11/2016

Thank you for taking the time to post this review and congratulations on your move.

I am glad that you allowed us to arrange your mortgage and the whole YMD team look forward to being of assistance in reviewing the current scheme in due course.

Kind regards.

Dominik Lipnicki
Director

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★★★★★

“Fantastic support”

Written on: 17/11/2016 by StefanieWilson (1 review written)

My husband and I used Your Mortgage Decisions to move to a bigger home. Our offer was held up when the bank did not give us the mortgage amount we needed, our adviser found us a new product within 48 hours and we carried on with our purchase. This is our second move so we unsure of the process, we feel we had support throughout and we reassured through each stage. We received prompt replies and updates on our progress. Our adviser was keen to gather information for us and nothing seemed to… Read Full Review

Dominikl's Response to StefanieWilson's Review

Written on: 17/11/2016

Dear Mrs Wilson,

Thank you for taking the time to post this review.

Congratulations on your new home. I am gad that we were able to play a small part in that purchase.

We look forward to being of assistance when your current mortgage scheme is getting closer to its expiry.

Kind regards.

Dominik Lipnicki
Director

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★★☆☆☆

“They were unable to help us!”

Written on: 17/11/2016

We contacted Your Mortgage Decisions with a view to remortgaging our property at a more competitive interest rate. They were initially quick to respond and seemed knowledgeable. I am self employed however and this proved to be a real problem for the mortgage advisor, who claimed that this would ultimately limit the range of mortgage products available. This did not sound very credible to me as we were only looking to borrow 40% of the value of our property. After offering us a very poor… Read Full Review

Dominikl's Comment

Written on: 17/11/2016

Firstly thank you for taking the time to post this review.

I am sorry that we could not find a mortgage product that suited your needs on this occasion. We have access to in excess of 100 lenders and thousands of mortgage schemes, meaning that we are best placed to offer the best deal for your circumstances.

It is true however that since the crash of 2008, it is indeed harder to obtain a mortgage when your circumstances are not totally straight forward, sometimes that unfortunately limits the amount of lenders that we can go to. As you will see from the other reviews on this very site, we usually get it right, with a great customer satisfaction record, hence I am sorry that we were unable to help you on this occasion.

I would be really happy to discuss how we can improve our service further, please may I politely ask that you email me your contact details.

On the other phone calls that you have received, I can categorically state that we strictly adhere to the Data Protection Act 1998 and would never sell your number or details to a third party.

Kind regards

Dominik Lipnicki
Director

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