A very supportive & efficient company

Myself and partner applied for a mortgage with RBS as first time buyers. Throughout our application the adviser was absolutely fantastic. He supported us during the entire process and always went out of his way to ensure our questions were answered and needs were met. He made time to talk to us about our concerns and was very understanding towards our worries as first time buyers. The service was free of charge and unbelievably efficient. We were updated through every step of the process and regular emails and calls were never too much to ask of him. I have been immensely satisfied with the work and his company and would recommend his services to all applying for a first time mortgage, as well as those looking to re-mortgage. It is a free service and saved us so much time, as we didn't have to go into banks to find quotes. He found us the most competitive deals and didn't stop until we were one hundred percent happy. I could not fault the customer service of the team and will definitely continue to use the companies services. Thank you for making our mortgage application as smooth as possible! Your outstanding customer service is highly appreciated.