New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★☆
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★☆

“Great at keeping in contact”

Written on: 22/09/2017 by IvanWade (1 review written)

We chose to use New Homes group instead of doing our own mortgage application to make things easier...and that it did. They took care of all the forms, booking valuations and kept us regularly up to date with progress. They really kept on top of the mortgage application process and made sure everything happened quickly and efficiently. They did try to sell a number if different insurances (as to be expected) but once we declined did not push any further. The idea of paying a one off fee that… Read Full Review

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★★★★★

“My son will now be on the property ladder ”

Written on: 22/09/2017 by RobertRebecca1 (1 review written)

This was my son's first experience of applying for a mortgage and I have to say he has had a great experience. From day one the adviser really cared about how important this was to us and explained everything very clearly ensuring my son understood all the details of buying a property and how a mortgage worked. Bad timing but my son went on holiday as the applicaiton passed to the admin staff and he gave permission for them to deal with me (his mum). They made it so easy am working full time… Read Full Review

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★★★★★

“Great Service and Really Helpful”

Written on: 21/09/2017 by Jessie124 (1 review written)

I used New Homes in setting up a mortgage for a new build property. Initially I spoke to James in the office when first reserving the property. He was really helpful and very polite even though I asked about 1000 questions because I was all very new to it. I was then put in touch with the person I dealt with who researched what mortgages would be best for me and came to home to discuss everything. Again she answered all of my 1000 questions and was really fantastic in explaining everything to… Read Full Review

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★★★★★

“New Home Mortgage Group Review”

Written on: 20/09/2017 by DannyFarrell (1 review written)

Just used New Home Mortgage Group to assist me in the set up of our mortgage for a new build property that we are wanting to purchase. The development recommended using the New Home Mortgage Group and I have to say I was very impressed. One of there colleagues visited my house and went through all the options available and explained everything in detail and recommended a mortgage that would be best suited for us. We completed all the paperwork and was contacted the next day to say that our… Read Full Review

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★★★★★

“Very Efficient service ”

Written on: 20/09/2017 by RobertB2017 (1 review written)

New homes handles our mortgage very well, made it hassle free and got us a deal we are happy with. All the staff are very professional and look into exactly what we needed as customers. Excellent service, will look forward to using them again… Read Full Review

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★★★★☆

“The whole team is great”

Written on: 19/09/2017 by zhimeimei (1 review written)

the whole experience with New home team has been very pleasant. they are friendly and professional. what I am impressed most was the good communication flow to keep me posted aboput my application all the way through. a special thank to the two people I dealt with… Read Full Review

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★★★★★

“Ami Webb was fantastic ”

Written on: 17/09/2017 by Savionk356 (1 review written)

Thank for all of your help which took a very stressful part of buying a new house away from me. Contact is constant and via differing channels so you have a chance to respond in a way that suits you. Thank you Ami we are very pleased and will definitely be recommending your services to friends and family. Mrs A… Read Full Review

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★★★★★

“Great service”

Written on: 11/09/2017 by johnnymh (1 review written)

Everyone we dealt with was very helpful, knowledgable and friendly. We were initally going to sort out the mortgage and help to buy loan ourselves but after talking to them we had the confidence to leave it in their hands. Overall a very good experience!… Read Full Review

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★★★★★

“Extremely helpful!”

Written on: 09/09/2017 by zshaw (1 review written)

We are first time buyers and our advisor made it extremely easy for us. From the initial visit we had to talk about options for mortgages to the continued feedback we have received since deciding which mortgage we were going to go for the help has been excellent. They were particularly good at keeping us in the loop and letting us know exactly where we stood and what we needed to do in the meantime… Read Full Review

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★★★★★

“Excellent service ”

Written on: 06/09/2017 by FaysalU (1 review written)

We are first time buyers so naturally the process of buying a home can be daunting and stressful. We did feel as though we went into the process with as much knowledge as we could ascertain through accumulated research and experience from family and friends. However, New Homes were there to provide an excellent service for everything we didn't know about and efficiently deal with everything we had expected. Additionally, we was promptly kept informed at each stage of the process which helped… Read Full Review

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★★★★★

“Seamless! ”

Written on: 06/09/2017 by Nielsentr184 (1 review written)

I'm not one to write reviews but I felt compelled to do so after such a great exeperience from start to finish. From the great mortgage adviser who came out to see me to the very efficient admin team who kept me well informed all the way through. I had the pressure having only 28 days to exchange and complete, but thankfully New Homes pulled out all the stops and I had my offer in 11 days! Could not recommend enough. Great service from a professional team of people… Read Full Review

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★★★★★

“Excellent experience”

Written on: 05/09/2017 by alipin (1 review written)

We are delighted in havinf secured our mortgage. Without the help of the two people I dealt with , I don't know where we would have started! Communication has been excellent throughout and it has been a stress-free experience. Many thanks… Read Full Review

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★★★★☆

“All in all a good experience”

Written on: 04/09/2017 by NaomiPitt (1 review written)

The majority of the process was easy and painless. The initial meeting with an adviser was set up promptly and they went through our needs thoroughly. They were slightly too salesy about insurance products- suggesting that we would be more likely to be accepted if we took out insurance. However, we were expecting this as that is their job so just needed to be firm and make sure we had the time to look through insurance options ourselves. Our mortgage application handler was really helpful and… Read Full Review

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★★★★★

“AMAZING!!”

Written on: 31/08/2017 by LauraAndDavid (1 review written)

We are first time buyers so this process was all completely new to us, The intial house visit from our advisor was so well organised, he was absolutely lovely and we felt very happy with the information that was provided. Since that day we have had constant updates and been made to feel part of every process, the staff have always been so friendly and understanding, nothing has ever been too much trouble. Today we received our morgage offer and we could not be happier!! They say this is… Read Full Review

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★★★★★

“Care from start to finish ”

Written on: 31/08/2017 by Nzthebeef (1 review written)

To be kept in the loop without having to chase people is refreshing and took all the hassle out of getting a mortgage… Read Full Review

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★★★★★

“Absolutely BRILLIANT - Highly Recommend”

Written on: 30/08/2017 by 26amy (1 review written)

Well worth the money, from the start we have been kept informed of the process and updated every few days. The initial house visit went really well and was very easy, our advisor wasn't pushy which made us feel at ease. From there we were passed on to someone else who was also excellent and ensured we were kept updated every step off the way. From start to finish I couldn't fault anything - highly recommend! Very professional and knowledgeable. Excellent customer service and care!… Read Full Review

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★★★★★

“Great help!!!”

Written on: 30/08/2017 by Schwartzqv405 (1 review written)

Hi, I am first time buyer, and I was buying property on my own, so it was a stressful time. I was not certain, that I will be able to get a mortgage, especially if I started my new job just over a year ago. I already been with different adviser, who only promised me that everything will be ok, but then he actually said that,he doesn't know what do in my situation. The New Homes Group came along, and they said they will try to get me a mortgage and everything went well. The two people I… Read Full Review

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★★★★★

“Stress free ”

Written on: 25/08/2017

I'm a first time buyer and now 3 weeks after paying my reservation fee, I have received a mortgage offer! The staff were fantastic from the beginning to the end, and even though I was worried about certain aspects on my credit report, they were calm and knew exactly who would and who wouldn't except us. The meeting with the mortgage advisor was great, he explained everything in detail and he would answer any questions that we had. I have heard a lot of horror stories when it comes to buying… Read Full Review

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★★★★★

“Surprised”

Written on: 24/08/2017 by bwanamakubwa (1 review written)

I entered this process as a sceptic and expected to leave it without a policy. However the level of service, knowledge of staff, and the value in the policy (which was meticulously and patiently explained to me) meant it became the obvious choice. I switched from a revised quote from another company who didn't seem keen to offer any level of service to these folks. While the timeline was long (my fault) as I tried to find aspects to not like it eventually became apparent this was the right… Read Full Review

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★★★★★

“Incredibly Helpful”

Written on: 21/08/2017 by maruegue (1 review written)

It has been great, such helpful and friendly staff, they keep you up to date throughout the process, I have been really happy and impressed with the service… Read Full Review

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