New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★☆
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★★

“Efficient, friendly and knowledgeable ”

Written on: 27/07/2017 by AmyWarlosz (1 review written)

We are currently buying and selling and despite the many ups and downs this process brings, the one thing that has remained consistent is the high level of service from the new homes mortgage helpline and their staff. Our needs were really listened to and understood and we have now been accepted for a brilliant mortgage package which suits us perfectly. We received such an efficient stress free service and the staff are really friendly. The new homes mortgage helpline were involved in our very… Read Full Review

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★★★★★

“Professional yet friendly service”

Written on: 26/07/2017 by Ames14710 (1 review written)

We spoke to two contacts at New homes group the lady who took care of our application going backwards and forwards with our lender and helping us obtain all the relevant information was amazing! Every time she called it was like speaking to a friend and she went above and beyond for us every day. Always calling back when she promised to and finally today giving us the amazing news we needed. We've been offered our mortgage! We are so looking forward to our new home and I cannot thank our… Read Full Review

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★★★★★

“Really goood customer service!!!!”

Written on: 26/07/2017 by Tashmray (1 review written)

Being a first time buyer and buying your first house is a big step. I was very clueless of the procedures and process of owning a property, however, the New Homes Mortgage Advisors have been very helpful. The two people I dealt with were my mortgage advisors and they have both made the transition and process very smooth for me!! The entire procedure was fast, efficient and professional. I did not have to worry about anything. Excellent effective communication and interpersonal skills! Thanks… Read Full Review

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★★★★★

“VERY HELPFUL!!”

Written on: 18/07/2017 by Turnervl1 (1 review written)

New Homes Mortgages made this such a great experience, so helpful every step of the way and I couldn't fault the staff one bit there is definitely nothing I didn't like. Would definitely use them again and recommend to a friend! They made this an experience I will never forget and I cant wait to move it to my new home. … Read Full Review

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★★★★★

“Professional fast service!!!”

Written on: 18/07/2017 by MarleyPoole (1 review written)

Buying a new home is a huge step. It is known that this is connected with countless documentation and formalities. Being aware of this and not having much time to exchange the contract and the advice of the developer decided to use the service New Homes Mortgage Helpline and not disappointed. The entire procedure was fast, efficient and professional. I did not have to worry about anything. Excellent communication. Thanks to help all team I got a really good mortgage offer. All formalities… Read Full Review

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★★★★★

“Buying a home is very stressful, but thanks to new...”

Written on: 14/07/2017 by jasminec123 (1 review written)

Buying a home is very stressful, but thanks to new home mortgage brokers, the process was smooth. She was very helpful and reassuring, she kept me up to date throughout the process. I have a good mortgage offer now. I would recommend New home Mortgage to my friends… Read Full Review

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★★★★★

“Great service”

Written on: 10/07/2017 by 125Law (1 review written)

Being about to buy a property which had been taken in part exchange by a builder I was recently referred to New Homes Mortgage Helpline for advice on my mortgage. I'd been told by the broker I usually use that I needed a 25% deposit to do a buy to let mortgage on the property I was interested in but ideally I wanted to only put down 20%. No problem for these brokers and 3 weeks later I have my mortgage offer with 10 days of that time being due to a delay on the survey! Very impressed, if… Read Full Review

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★★★★★

“Excellent service and worked magic !”

Written on: 06/07/2017 by Rob1989 (1 review written)

Been offered a mortgage even though I had adverse credit which has followed me about for some time now. New homes mortgages were Able to place me with a lender at a reasonable interest rate. I thought I wouldn't be able to for a couple of years yet but thanks to the proactive aproach I am now looking at moving into my new home in 2 weeks. They have kept me in the loop about everything and I am very pleased with the outcome. Fully recommend. … Read Full Review

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★★★★★

“Excellent”

Written on: 04/07/2017 by Kaitlyna7 (1 review written)

Found the new homes group very informative from start to finish! From our initial enquiry they covered everything and looked in to lots of options for us (we had quite a few credit cards) Our queries and concerns were always answered and they called back when they said they would! Our mortgage offer was delayed somewhat while the bank were waiting for confirmation of credit cards being cleared, however new homes kept us updated with the progress. We have finally received our offer and… Read Full Review

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★★★★☆

“Above and beyond”

Written on: 28/06/2017

Although prior to my mortgage offer I did have to sometimes chase another member of the team, I have since then received such wonderful service from the person I dealt with . The person I dealt with  noticed it had been quite a while since my mortgage offer came through and I still had not exchanged so she gave me a courtesy call to find out what had happened. Through explaining the complications she went above and beyond to ensure all parties (Help to Buy, developers and my solicitors) were… Read Full Review

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★★★★★

“Personal Service from a Call Centre!!!”

Written on: 25/06/2017 by CathyPickering (1 review written)

She was excellent at keeping us up to date with progress of our application and when we hit a really difficult patch dur to the ineptitude of our solicitor really exceeded expectations. She took a shortened lunch break on the day of our exchange to push it through and was on our side when it honestly felt like everyone else was against us! She is an asset to this company… Read Full Review

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★★★★★

“New homes have been great from start to finish having...”

Written on: 17/06/2017 by Erica7 (1 review written)

New homes have been great from start to finish having spoken to other advisors this company made me feel confident in the advice that they gave… Read Full Review

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★★★★★

“Amazing service ”

Written on: 12/06/2017 by Laurenstorey93 (1 review written)

I thought buying a house would be a really stressful thing to do! But with newhomes mortgage they made it the easiest thing to do, they made sure we understood everything little thing and was done extremely quick! Couldn't recommend them enough!… Read Full Review

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★★★★★

“Amazing Service and Staff ”

Written on: 08/06/2017 by McHugh466 (1 review written)

New Homes were able to arrange two separate mortgages that a another broker and another lender weren't able to arrange. New Homes understood my needs and the level of communication from the start was unbelievable. The friendly staff kept me informed about the progress at each stage of the process. The person I dealt with in particular is a legend! Thanks to the two ladies I dealt with as well. Seriously couldnt imagine anyone else providing a better service… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/06/2017 by ayoub961 (1 review written)

The advisor dealing with out mortgage. Our case was a bit more complicated as I already had a mortgage and a help to buy equity loan. However, we were given an appointment very quickly. She attended the appointment on time. Explained everything that we needed and gave very good advice on how to get the new mortgage and how pay off the outstanding help to buy equity loan on my previous mortgage. She chased both cases as my previous mortgage advisor who originally got me the help to buy loan was… Read Full Review

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★★★★★

“Makes searching for a mortgage stress free!”

Written on: 22/05/2017 by CraigLarsen (1 review written)

The advisor spent over 3 hours in our home & although he was a stranger we felt comfortable in his company & did not notice the time passing at all. The advice was exceptionally good & there was no hard sell we were given the chance to look at other products but went with the first option as it really was a good deal. When we researched the products we had been recommended by the advisor we were pleased to see that they were all highly rated by organisations such as Which & this was extremely… Read Full Review

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★★★★★

“Great service”

Written on: 17/05/2017 by Almeidaxk296 (1 review written)

In regards to the whole buying process I'm happy with every aspect, never thought it would be as swift and as smooth as it has been. You've dealt with everything ive needed and helped me with anything Ive not understood and made it as stress free as possible. So thankyou for everything you've done and getting me into my first home, couldn't be happier. … Read Full Review

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★★★★★

“The best service for first time buyers”

Written on: 16/05/2017 by konopanka (1 review written)

Couple months ago my husband and I decided to buy our first home. Of course, we were very worried because of the huge number of conditions (the need to use government schemes, visa status, foreign citizenship and so on). The New Homes became literally a ray of light in our bureaucratic suffering. I'm especially thankful to our mortgage advisor and the case manager. They both were extremely helpful, answering all our questions as quickly as possible, keeping us informed, going an extra mile and… Read Full Review

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★★★★☆

“Always helpful!!!”

Written on: 13/05/2017 by Megche07 (1 review written)

Really helpful company and advisor, as being first time buyers we had no idea what any of it meant. the person I dealt with helped us so much, explained everything in detail, if we had any problems or questions she would respond straight away and calm me down so I didn't stress too much. Would recommend to anyone and have recommended. Will use them again… Read Full Review

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★★★★★

“Top adviser ”

Written on: 10/05/2017 by Mariogeorgiou (1 review written)

Great company and top mortgage advisor. Nothing too much trouble for this very knowledgeable girl. Did everything she said she was going to do and answered every question. Always available never too busy to sort things out. A real credit to her profession and her company would highly recommend… Read Full Review

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