Age Partnership Reviews - www.agepartnership.co.uk

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★★★★☆
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Latest Reviews

★☆☆☆☆

“waste of time”

Written on: 19/07/2016 by EzekielCoffey (1 review written)

i contacted other companies but they required a non returnable fee. I contacted AP and explained I would only be interested in a company offering Early Repayment. The phone operative confirmed that would be possible. The home consultant came and as soon as I explained my requirements his body language said it all and he said he should have been told as this was not something they do. He said he would investigate though and I spent an hour giving all my private details to him. I then waited a… Read Full Review

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★☆☆☆☆

“I asked, they didn't answer”

Written on: 12/05/2016

I asked for their equity release guide last year since when they've been bombarding me regularly with the latest and greatest offers. 10 days ago I asked them a question via their contact form, which I really need answered, and there's been no response, nothing, zilch, and yes I did type in my phone number correctly. I guess it was too difficult for them… Read Full Review

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★☆☆☆☆

“I asked, they didn't answer”

Written on: 12/05/2016

I asked for their equity release guide last year since when they've been bombarding me regularly with the latest and greatest offers. 10 days ago I asked them a question via their contact form, which I really need answered, and there's been no response, nothing, zilch, and yes I did type in my phone number correctly. I guess it was too difficult for them… Read Full Review

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★☆☆☆☆

“I asked, they didn't answer”

Written on: 12/05/2016

I asked for their equity release guide last year since when they've been bombarding me regularly with the latest and greatest offers. 10 days ago I asked them a question via their contact form, which I really need answered, and there's been no response, nothing, zilch, and yes I did type in my phone number correctly. I guess it was too difficult for them… Read Full Review

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★☆☆☆☆

“act like vultures”

Written on: 05/05/2015

I made one enquiry about equity release and have been bombarded with mail and emails ever since. I have now unsubscribed and will do my best not to use yiur services as I feel pestered to death… Read Full Review

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★☆☆☆☆

“Not a Partnership”

Written on: 09/02/2015 by OWeyes (1 review written)

I [stupidly] trusted this crowd when I took out an Annuity a year ago. I had considered (as they state in adverts) that I was getting advice, but NO, when it came to the Ombudsman being involved in a complaint I had made, I found out they (Age Partnership) do NOT give advice, they do what is NEVER mentioned and that is an "Execution Only" arrangement of you Annuity. You make the choice (of which a lifetime Annuity was the only thing being offered). Yes, I should have known better and yes I am… Read Full Review

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★☆☆☆☆

“not up to their promises”

Written on: 16/07/2014

I too read all the glowing references about this company, but my personal experience has been far from glowing. I approached them with a view to release equity on my home, and at first they were all sounding very efficient, and calling at very regular intervals, to explain the next stage of the process. However as the process progressed, at an extremely slow pace the calls ceased to happen, and I found myself being promised calls, that never materialised, and promises that were not kept. I was… Read Full Review

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Paulajkl's Comment

Written on: 22/05/2015

really surprised to read this review - it is 100% opposite to our recent experience with this company. they were extremely professional, ALWAYS called when they said, ALWAYS returned calls, NEVER pestered us - in fact told us to get impartial advice, sent everything that was discussed on the phone in a following letter the next day, so we had it all in front of us, took about 8 weeks, which included Christmas and New Year, from initial enquiry through to getting a cheque from the solicitor who also paid the bank for the mortgage (we took a sum to pay mortgage and give us cash) on the day it was received. I actually think this review is written by a rival!! If there is a delay it will be for a good reason, and NOT the very professional and very helpful staff at Age Partnership. Only looking at reviews as I had just recommended them to someone else, and very surprised to read this!!!

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★☆☆☆☆

“Wanted a simple yes or no”

Written on: 24/06/2014 by pool17 (1 review written)

Needed a simple answer to a question about my two pension pots, was give a load of jargon, so they lost my business… Read Full Review

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★☆☆☆☆

“Hopeless Company”

Written on: 10/12/2013 by davidadrienne (1 review written)

I am coming up to retirement shortly and having looked at the reviews on this site I thought I would give Age Partnership a try. I have made endless calls to Age Partnership to try to get the process started but each time they promise to ring me back but they never do. I am sick and tired of waiting for telephone calls which do not happen. I cannot get off the starting blocks no matter how hard I try. I cannot understand why everybody else has posted such good reviews when I have found them… Read Full Review

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★☆☆☆☆

“Stopping junk mail”

Written on: 01/05/2013 by davegahan48 (1 review written)

I took out the maximum draw-down mortgage and was very pleased with the service until I tried stopping the junk mail offering me further draw down deals which I can't do because I have had the maximum monies possible. I have phoned, emailed and returned the junk but they keep on sending it, which really irritates me. If you read this, please delete my name from your computer.. Dave Gahan NR30 3HJ… Read Full Review

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★★★★☆

“Very good service”

Written on: 17/06/2012 by WPaxton (1 review written)

We had very good service from Age partnership with just one hitch with the verification of original documents. For decades we have used a minister of religin to do this and at first, it was suggested this was no longer acceptable. After our objection, this was agreed. This was regrettable in view of what is seen by some as an increase in the secularisation of our society. We received all the information we needed to make a sensible decision. This is my 2nd attempt at this review as the… Read Full Review

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★★★★☆

“open market pension annuity ”

Written on: 13/02/2012

The representative from age partnership worked for me to get the best return for a relatively small pension pot. He was very helpful and I spoke to the same person throughout the whole process. He explained everything in detail and helped with filling in all the relevant forms. I was very pleased with all the help they gave in what was for me quite a complicated process as I was linking two small pension pots together for a better annuity… Read Full Review

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★★★★☆

“An objective review of our time with Age Partnership”

Written on: 12/02/2012 by Elview (2 reviews written)

The staff that handled our application demonstrated themselves to be young and highly intelligent (graduate calibre) and as a consequence, they were able to communicate the more difficult aspects of any proposal in a way that made it easy to understand. However, I should qualify this by saying that we are also of the level of intelligence that deals with things like spreadsheets and graphs regularly so they did not have any problem communicating to us the critical points of understanding such… Read Full Review

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★★★★★

“my pension annuitees”

Written on: 10/02/2012 by tezzer65 (1 review written)

i would l ike to thank age partnership for there very effiecent why that they have sorted my pension it only took 5 weeks from my fist contact with them i am delighted to recomend age partnership… Read Full Review

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★★★★★

“How Age Partnership helped me.Made everything simple.”

Written on: 10/02/2012 by pastubbs51 (1 review written)

Once I had submitted an online query Age Partnership contacted me very quickly.One of their advisors explained everything that I needed to know. I thought about for a few weeks, contacted them again and was painlessly led through each stage until I recieved my cheque.It is a big decision to make but Age Partner made it easier for me to make that decision without having doubts… Read Full Review

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★★★★★

“Very good service really pleased with Age Partnership!”

Written on: 02/02/2012 by hazelrose (1 review written)

Age Partnership were very helpful and "on the other end of the phone" when needed. As a company they were easy to phone always helpful and made it clear on everything that i would be receiving from them. I have purchased a static holiday home with part of my equity so that myself and family can enjoy holidays any time during the year. Thanks once again Age Partnership for all your help! Hazel Baker : Leicester… Read Full Review

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★★★★★

“Simply the Best”

Written on: 02/02/2012 by jeffhawley (1 review written)

Everything we were told by Age Partnership, about releasing equity on our home, was right on the button. Everything they did was efficient & professional.Very pleasant people & great to deal with.Thankyou age partnership… Read Full Review

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★★★★★

“The best financial help we could have had”

Written on: 30/01/2012 by paulinetomey (1 review written)

While scouring the net for assistance with our very complicated pension schemes, the phone rang and Age Partnership offered their services without obligation. Although I was rather nervous to begin with I was soon put at my ease by the very friendly and business like way in which the Annuity Specialist took control of the problems. The resulting annuity payments have been more than we could have found for ourselves and we have reason to be very grateful for their thorough expertise… Read Full Review

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★★★★★

“Helpful friendly service”

Written on: 25/01/2012 by raysmith5 (1 review written)

675093 I was having difficulty converting my SIPP into an annuity until I contacted Age Partnership.With their help I found the best annuity with no hassle, no jargon and no fee. Just a fast, friendly competent service… Read Full Review

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★★★★☆

“Good advice and progress chasing”

Written on: 24/01/2012

Insurance companies give you an annuity quote and then delays in the transfers of sums result in a lower annuity being awarded. This seesm to be par for the course. Age Partnership did their best to minimise this impact where other intermediaries may not, so I would recomment them. Very helpful throughout… Read Full Review

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