Zapper - www.zapper.co.uk Reviews
Latest Reviews
★☆☆☆☆
“They Lie About Damage”
Written on: 22/05/2013 by MikeM2013 (1 review written)
I sent in around 30 items. I was told 3 of these were damaged and as such would not get paid for them. 1 of these items was the most valuable in the pack, and was definitely not damaged. It was infact, new, unwatched. The other 2 were also unwatched and in perfect condition. Apparantly, they were damaged in transit. The box itself was packed to the brim, nothing could have possibly moved around, and these items in particular, being the most valuable, were packaged in the securest... (read more)
★★★★☆
“Overall better value than some other sites”
Written on: 18/05/2013
Out of around 100 books including fiction and non-fiction which I wanted to sell to Zapper, the site accepted only about 20. (Which was still better than some other websites). However in terms of price many of the other websites offered slightly better rates for individual books. (read more)
★★★★★
“excellent,fast and efficient service.give good value.”
Written on: 16/05/2013 by harpic21
I RECEIVED A GOOD PRICE FOR MY ITEMS AND IT WAS EASY AS PIE TO SEND THEM OFF. THE CASH WAS SENT BY CHEQUE IN A MATTER OF DAYS. IN FACT I WAS SURPRISED AT THE SPEED IT WAS RETURNED. MANY THANKS FOR YOUR EXCELLENT SERVICE. KIND REGARDS. PAUL TUNSTILL. (read more)
★★★☆☆
“Prices getting worse”
Written on: 16/05/2013
Prices seem to be dropping to about 25p for most books and CDs. Becoming very difficult to make up a £10 order due to low offer prices so should move to minimum number of items rather than value to complete a sale like Music Magpie. If a sale can't be completed in 7 days then open list is reviewed by Zapper and items are usually rejected by Zapper as no longer required. This makes the process of finding the average 35-40 items required to complete a sale more difficult. Frustratingly,... (read more)
★★★★★
“Easy, Convenient & No problems”
Written on: 14/05/2013
I found the process of using Zapper easy & what they offered me for my items was better than other buyers I had tried. I only had to take my parcel to my local shop, for the courier they organised,to collect it. They contacted me the next day, to let me know they had received it & then again, once my delivery had been checked. I didn't have to wait too long before I received my cheque. The transaction went smoothly & I have recommended to my friends & will to you. I will be using again in... (read more)
★★★★☆
“Much improved”
Written on: 14/05/2013
On the negative side; only take a small proportion of what's offered. But a great deal more than in the past. And have at long last sorted their website out. Could do with offering a bit more for Cd's and DVDs. However compared with other sites they have now gone from bad to pretty good. Keep on improving (still room) it make life much more pleasurable. (read more)
★★★★☆
“Sell sell sell”
Written on: 13/05/2013
Zapper offered excellent rates for my unwanted items, so much so that Zapper gave me 75% more for my things than music magpie! Do I need to say anymore. The Web site easy to navigate and use, and if your item is not required instead of offering you a pittance of a few pennies they give you a comprehensive reason as to why they do not need your unwanted CD's etc. Once you have accepted their offer, its as easy as printing a label, boxing the sold items, they even give you instructions on... (read more)
★★★★☆
“Good but....”
Written on: 13/05/2013
Good that they buy your old CDs/DVDs and books but their prices are not really tempting at all. However, if you are in short of money, it is somewhere you can cash some money in. One other thing not good about Zapper is that they take 2 weeks to send you the cheque!!! (read more)
★★★★☆
“well worth it”
Written on: 13/05/2013
Great to be able to offload unwanted cds dvds and books that might not sell on amazon or ebay and be guaranteed a return on them. A pity older items not accepted even if in very good condition or barcodes not recognised which seems strange! Without courier pick ups it means amount of items sold is limited unless you have means of transporting them to pick up points. But still worked well for me and will use it again in future. (read more)
★★★★★
“so easy to sell ”
Written on: 12/05/2013
i was reccomended to zapper by a good friend and i easily found zapper on the internet i loved the way it guided me through the rules of selling my unwanted books and dvd's i think the entering of the bar codes is so much fun it feels very professional and somehow reassuring when it tells you how much you could get for you're item and if there were to many of the item it was that easy i will certainly be using zapper again. (read more)
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Showing 1 - 10 of 187 Reviews
★★★☆☆
“ok”
Written on: 12/05/2013
the website is easy to use preferred being able to print off postage as we live quite a way from the courier shop the payment came a lot quicker last time good Lousy prices on boxsets they could pay a bit more for some dvds (read more)
★★☆☆☆
“improvements needed”
Written on: 12/05/2013
good- displays book title, only £10 minimum poor - very low prices, prices change too frequently and books drop off list. I have had a book accepted and then withdrawn within two minutes, I have had price change from price quoted before log in to that after log in moments later. This is unfair and misleading. I have taken weeks to get £10 of stuff together - due to low prices and items being deleted. I have had an item deleted which I have immediately re submitted and got accepted again.... (read more)
★★★★★
“Efficiency itself”
Written on: 12/05/2013
Great system for selling CD's. Easy to use, quick and efficient (read more)
★★★★★
“Great service!”
Written on: 12/05/2013
Have sold off surplus CDs and DVDs twice now and on both occasions everything went smoothly. (read more)
★★★☆☆
“Took a while for money to arrive. Would really like...”
Written on: 12/05/2013
Took a while for money to arrive. Would really like items back if deemed damaged or unsellable. (read more)
★★★★★
“get easy cash for your old stuff”
Written on: 12/05/2013
This is a very easy way to get a bit of cash for your old cds,games,dvds and books. The cash soon mounts up,it looks a little to start with but you will surprised by the total. Just pack in a box ( which you should get before you start),then follow the instructions, pack,send off( which is free) and wait for the cheque to arrive. You are updated when items arrive,when checked and when your cheque is dispatched Have used 3 times now and have had no problems, i would recommend to all. (read more)
★★★☆☆
“Better than nothing”
Written on: 12/05/2013
I have loads of books I need to clear out, and this site looked ideal. When I came to input them however, most of the books were rejected and I ended up having sixteen or so out of forty two accepted. To be fair, they do say only twenty per cent of books will be accepted, but i was surprised at some of the ones they declined. I received the grand total of £16.30, of which £5 was for one text book. Also, Zapper only pay by cheque (which took over a week to arrive) whereas I've since come... (read more)
★★★★☆
“Zapper opinion”
Written on: 11/05/2013 by peterjbates (1 review written)
In general very good, but even better if alternative use of Royal Mail allowed for in cases like ours where the nearest Collect + point is more than 5 miles away, so making collection costly and inconvenient. It is frustrating when books disappear from and then return again to the wanted list - in some cases far better values are offered by both Amazon and WeBuyBooks. To counter that, many books are acceptable to Zapper that are not wanted by either Amazon or WeBuyBooks. £10 is a large... (read more)
★★★★☆
“Surprisingly good service!”
Written on: 11/05/2013 by rubylove199 (1 review written)
I must admit to being sceptical as to whether or not I would actually receive the money for sending my DVD's to Zapper but decided to give it a try. The service was very good; took my parcel to a local shop on a Saturday and it was received by Zapper the following Tuesday. And no postage to pay! I did have to wait quite a long time for my cheque to arrive; almost 3 weeks from the date I took the parcel to the shop. But apart from that, I was delighted with the service and wouldn't hesitate to... (read more)
★★★★★
“Fast and Free Service”
Written on: 10/05/2013 by jurious (1 review written)
Zapper offers very competitive rates for the DVDs and CDs it buys from customers - when comparing to other well-known media buying sites, I found Zapper gave me the best price overall for the majority of my products. The service was quick and easy to use - the worst bit is inputting barcodes onto the website, but this can't be avoided and doesn't take too much effort. My printer was out of order when it came to printing a label for my parcel so they sent me one free by first class post! The... (read more)
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Showing 11 - 20 of 187 Reviews
★★★★★
“EFFICIENT AND PROFESSIONAL”
Written on: 10/05/2013 by stuarthargreaves (1 review written)
I have been using Zapper for the last 4 months and always received a professional and efficient service. Payments go be a bit quicker but I am always kept informed the progress of my sales. (read more)
★★★★☆
“Really very easy”
Written on: 10/05/2013
Selling to Zapper was surprisingly easy and hassle free. They gave me a decent price for my stuff, the postal service was easy and they processed the order more quickly than other similar companies do. Perhaps my key tip would be to compare prices with other buy back companies, as Zapper paid more for some things but less for others. All in all though it was a very smooth and simple process and got me some extra pocket-money so I am happy. (read more)
★☆☆☆☆
“Very slow - cheque took 30 days plus”
Written on: 10/05/2013
Was told cheque was in the post, then 30 days later after asking many times it arrived. The service was okay, I got my money, but they failed to meet all my expectations. If I was told it would take 30 days I would have still used the service and my expectations would have been met and the answer to would i recommend the service would be yes rather than a no. You can should not set expectations you can not keep too. (read more)
★★★★★
“Very happy. ”
Written on: 10/05/2013 by Ruffus2 (1 review written)
I think this is a brilliant site. You won't make millions from it but it is a very good way to clear some space on your shelves. I got rid of some DVDs and CDs. I do have lots of books which I wish they accepted, but unfortunately they don't. This is the 2nd time I have used them, and I am sure I will use them again. 1 last thing that would improve the service is if they paid directly into your account, but apart from that, very happy. Thank you Zapper. (read more)
★★★★☆
“Very good money making website”
Written on: 10/05/2013
I've found this from google website where I want to find a suitable Money Making website to sell my stuffs (loads at home) to trade in for cash. When I saw Zapper.co.uk... I thought that is a perfect solution! (read more)
★★★★★
“great service but”
Written on: 10/05/2013 by hotspur67
zapper offers a great service and pays at fair prices, however two down sides which I hope they will take on board, 0ne, you wait far to long for payment and in this day and age theres no need, also why not bacs into a bank account this appeals to many but in fairness to them they do offer very good prices and will continue to use them (read more)
★☆☆☆☆
“Untrustworthy”
Written on: 27/04/2013
I sent a load of dvds worth around £32 accordingn to them. They said that almost half of them were not in the box. This was quite ridiculous as I had packed them myself. I asked them to check their warehouse which they said they would do but I heard nothing further. I received a cheque for just over £18. I would never recommend this company or ever use them again. (read more)
★☆☆☆☆
“We cannot accept”
Written on: 22/04/2013
Waste of time tried listing about 30 text books rejected each time go to amazon much better actually made some money on there (read more)
★☆☆☆☆
“terrible service”
Written on: 25/03/2013
awful company, only accepted about 15% of my games and cd's, once they got them they re-jected half of what was left and gave them away not returning to me then finally over a month to get paid. VERY VERY bad service, how they got through dragons den I don't know. STAY CLEAR OF ZAPPER everyone!!!! (read more)
★☆☆☆☆
“I tried to sell some books with you most were in...”
Written on: 20/03/2013
I tried to sell some books with you most were in excellent condition but everyone was not required. Maybe I was doing something wrong but I didn't think so. I felt at the time your "advert" to sell books was over-rated. (read more)
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Showing 21 - 30 of 187 Reviews
★☆☆☆☆
“Posting”
Written on: 20/03/2013
I Liked this second-hand sale company because they did promise to collect the goods if more than 30 items. They stopped accepting goods in December and then changed the delivery options (now one has to go somewhere to deliver). Such change given previous arrangements is unecceptable. (read more)
★★★☆☆
“missing cheques”
Written on: 16/03/2013
Zapper doesn't give the best prices on much if you compare your items on different companies doing the same thing. they seem to have recently dropped thier prices making it hard to hit the 10 pound min order. They also don't accept many items when you type them in. Then they reject at depot. On my last 3 orders I chased my cheques 3 weeks after being told they'd been authorised & funnierly enough I was told they were just put in the post today! They seem to be the only company that only pays... (read more)
★☆☆☆☆
“terrible service - no money received”
Written on: 15/03/2013 by lou-dav (1 review written)
I sent two books to zapper back in Oct/Nov time and have still not received any money. I sent books to two other companies at the same time and received my money straight away. Very disappointing. (read more)
★☆☆☆☆
“Still no cheque?”
Written on: 11/03/2013
I posted my books, CDs, and DVDs off in November 2012 and still have no payment. Avoid this service!!!!!! (read more)
★☆☆☆☆
“Slow at paying.”
Written on: 11/03/2013
I find Zapper very slow at sending out the cheque as I have 3-4 week twice now not very good as it tell you with in seven working days. (read more)
★★★★★
“Great experience... Fast processing... Brilliant”
Written on: 03/03/2013
Was fascinated by Zapper ever since I saw them on Dragons Den. Finally got round to trying them recently, and it was a great experience. I managed to sell a load of CDs, books and DVDs and ended up with over £50. This was stuff that had been sitting on my shelves for years. It is true that Zapper was not able to take absolutely everything, but that is understandable if there is not an onward market or if they have a boatload of that title already... But don't be discouraged--- what they... (read more)
★★☆☆☆
“low prices slow processing”
Written on: 03/03/2013
The good point about zapper is that they take a wider number of books than other sites. However for almost any book accepted by an alternative site the price elsewhere is better often much better. Consequently even though the minimum price is only £10 it can mean finding 30 books before you get there. In building a sale therefore it is a complete pain that the site refreshes the list so often - how often have I got to £8 or $9 and the site refreshes -several books are rejected and several... (read more)
★★☆☆☆
“found this company very slow paying out and making...”
Written on: 02/03/2013 by pamratcliffe
found this company very slow paying out and making excuses for items that they said were no good so they did not have to pay. I also feel their prices are not very good. Would not recommend or use again. (read more)
★★★★☆
“Quick, free, and easy!”
Written on: 02/03/2013 by GrajulJulia (1 review written)
Emptied our loft of books that hadn't seen the light of day for some time. Found Zapper through a search engine. Quite enjoyed checking the barcodes (simple things......) and found I could make quite a bit of money. The labels to put in and on the parcel came through by email within an hour or so and the great thing that I found was that I could decide when the courier would come and collect them. I received confirmation that they had been received the day after collection and received... (read more)
★★★☆☆
“zapper review”
Written on: 20/02/2013 by jackster96
Zapper is an effective service yet the overall processing period is far too long and they reject far too many items due to the fact they don't have many ways of selling there goods unlike music magpie who sell items through there own stores and online. (read more)
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Showing 31 - 40 of 187 Reviews
★☆☆☆☆
“No received payment after 3 months”
Written on: 16/02/2013
I sent some items to Zapper at the start of December and have not yet received any payment. I understand about the Christmas 'rush' but now starting to think I've sent away my DVD's and am simply not going to receive anything back. There has been no follow up, apart from asking to write this review, which is meant to be based on my own experience - which as of yet is extremely disappointing. Unless something happens to change my mind, there are a host of alternative sites doing the same... (read more)
★★★★★
“Easy to use, good communication, payment in reasonable...”
Written on: 15/02/2013
Saw Zapper on Dragon's Den, knew it was a great concept - Music Magpie is very successful but doesn't take books unlike Zapper. I was decluttering anyway so sold numerous old books, games and CDs to Zapper. The amount given per item is low but if you have lots to sell you can soon make a decent amount of money for items that would otherwise have been discarded. The website is simple, easy to use and provides a running total and list as you enter the barcode of each item you wish to sell.... (read more)
★☆☆☆☆
“Didn't collect, 3 times!!!”
Written on: 15/02/2013 by totallyd (1 review written)
Well, after spending 6 hours typing in every single barcode of my entire DVD and Games collection I thought great, let's pack these up and wait for collection..... and that's what I did.... wait and wait and wait. Rearranged the collection again, and waited and waited and waited. Arranged another collection. Still didn't arrive. Customer services - "we can't contact the drivers". Don't waste your time. Let my waste be enough. As for the site itself, it rejected quite a lot of titles as... (read more)
★★★★★
“An Easy and Painless Experience”
Written on: 09/01/2013 by Trekinetic
I love books, but my bookcases were overflowing and being on a tight budget meant that affording any new titles was getting hard. Then I discovered ZAPPER, what a find, you can get money for the books you've read and find books you haven't read to buy, all on the same site. I found the process so easy that I had a good sort out, finding CDs, Audio books and DVDs, as well as books that ZAPPER would give me money for. All I had to do was check which ones they wanted (not all books are... (read more)
★★★☆☆
“Good idea but SLOW paying out”
Written on: 14/11/2012
Fairly straightforward and good to post books free although can be difficult getting lots of heavy books to Post Office. Used them a couple of times and process everything quite quickly keeping you informed UNTIL that is it comes to payment. They hold out as long as they can - have spoken to others who use and they say you have to chase them a couple of times so my advice is if you haven't received cheque within 5 days of them agreeing the deal send them an email and follow up again until... (read more)
★☆☆☆☆
“Sent items off 1/10/2012. Still waiting for cheque 9/11/12”
Written on: 09/11/2012 by hanzapanda (1 review written)
Poor service. Didn't mind the low valuation of my items, sent them off using the freepost parcel label, but STILL have yet to be given my cheque. Contacted their customer service department 5 days ago, to be reassured that my re-issued cheque has been sent and they had had some unspecified problems....after 5 days..STILL NO CHEQUE! Completely unreliable. Will not recommend to anybody, will not use again. (read more)
★☆☆☆☆
“Complete waste of time”
Written on: 02/11/2012
Doesn't recognise bar code, or says not accepting any more because it has too many! Does not live up to advertising. (read more)
★☆☆☆☆
“HAS ANYONE SOLD A BOOK THROUGH HERE RECENTLY!!!!”
Written on: 30/10/2012 by JTPONLINE
Heard of this site & had lots of surplus books to off load,so registered & started logging in the barcodes,smooth to do,thats what the 1 STAR i've given is for!! Because 1 Hour later after logging in more than 40 barcodes,(various books,fiction to fact)Zapper would not make an offer on any!!! System recogonised my books but just said already had to many of that particular copy & rejected them!! It would take me a lifetime i reckon to find 10 which i believe is the minimum you can send!! So... (read more)
★★★★★
“Great, easy to use site”
Written on: 27/10/2012
Very pleased with the speed and efficiency of whole process from start to finish. A great way to clear out things you no longer need. Was a bit surprising the balue placed on some books kind of books not wanted eg hardly any classics or best sellers seemed to be wanted, but got quite a lot for an old Rosemary Conley cookbook! (read more)
★★☆☆☆
“Keyed in around 40 barcodes of books and games only 3...”
Written on: 25/10/2012
Keyed in around 40 barcodes of books and games only 3 very low offers, Maybe I was just unlucky but I soon got fed up with the rejection of most items (read more)
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Showing 41 - 50 of 187 Reviews
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