Probably the worst service in the world

Unlocking.com - www.unlocking.com
★★★★☆
4.2
84.0% of users recommend this
  • Customer Service

  • Value For Money

solidsnyper's review of Unlocking.com - www.unlocking.com

“Probably the worst service in the world”

★☆☆☆☆

written by solidsnyper on 29/06/2011

I would hazzard a guess and state that a great number of the good reviews on here are either from the employees or just extrodinarily lucky buyers. I ordered 4 codes at a cost of over £80, expensive but for the service they boasted i was happy to pay, 12 weeks later I still had no codes. I was told if the order took more than ten days I would be entitled to a refund after numerous emails, none of which answered I finnally today after 12 weeks recieved and email, not from the company, but from paypal advising me that I had recieved a full refund. I could really have used that money alot sooner and the generall lack of comunication should have been a clue to initiate a chargeback and see the response i get then. Avoid at all costs as the title suggests "worst seller ever"

  • Customer Service

  • Value For Money

Guest's Response to solidsnyper's Review

Written on: 30/06/2011

I'd go with the opposite view that the bad reviews are possibly their competitors!! Looking at their feedback, positives far outweighs the negatives. Considering its a lot more common for folk to tell their bad stories about a company, I reckon that is a good sign.

I admire your faith in a company though by sending £80 in one go for 4 codes especially since you hadn't used them before. I would personally have requested 1 code and if that worked then ordered more.

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