DO NOT USE

Unlocking Online - www.unlockingonline.com
★★★★☆
4.4
85.0% of users recommend this
  • Customer Service

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apetrides's review of Unlocking Online - www.unlockingonline.com

“DO NOT USE ”

★☆☆☆☆

written by apetrides on 20/06/2013

I PAID TO GET MY I PHONE 4S UNLOCKED FROM 02. I PAID THE MONEY AND THEY TOLD ME IT WOULD TAKE UP TO 72 HOURS. IT IS WELL OVER THAT AND I HAVE HURD NOTHING, I HAVE TRIED RINGING THEM AND SENT EMAILS AND NO ONE HAS RESPONDED TO ME. I HAVE KNOW LOST MY MONEY. I HAVE REPORTED THEM TO PAY PAL. DO NOT USE THIS SEVICE.

  • Customer Service

  • Value For Money

Techsteve's Response to apetrides's Review

Written on: 21/06/2013

This site appears to have significant issues with unlocking Apple devices. I'm in exactly the same situation. Their business model lends heavily on the automated unlocking where codes are returned in under an hour. Unlocking iPhones requires Apple to be notified and the device to be added to the "unlocked device" list.
I would not have a problem with the delays (beyond the stated 72 hours) if there were communication from the company, but like you I've email and had no replied. Really poor customer service. All I want to know is that something is going on and that they are aware of the delay! Fairly simple really!

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