UnlockOnline.Com Reviews - www.unlockonline.com

★★★☆☆
3.3 / 5
56% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“The code number provided didn't work, and is imposible...”

Written on: 27/05/2014 by nacosta (1 review written)

The code number provided didn't work, and is imposible to get in touch with them, they don't respond to any support ticket or email i have send and is imposible to make you refound… Read Full Review

Unlockonline.com's Response to nacosta's Review

Written on: 30/05/2014

Dear nacosta,

We had some issues with our support ticketing system so we lost some part of our DB.

Please forward us your transaction ID and we will issue a refund for your transaction.

We apologize for any inconvenience caused.

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Tanyajoseph's reply to Unlockonline.com's Comment

Written on: 11/06/2014

The stipulated time for sending the unock code after a purchase was made (according to your website) is 1 to 6 hours. I even received my Purchase Receipt via email immediately after payment was made.
Yet it has been 20 hours now and still no email with the unlock code.

Can you tell me what is the keep back?

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Nacosta's reply to Unlockonline.com's Comment

Written on: 11/06/2014

Lairs Lairs, I have already contact you throw your pseudo support site, you never answer and i haven't been refund.

You are nothing but conmans.

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★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“Absolutely Awful”

Written on: 15/05/2014

Refund promised by website in 24 hours if no code found. Since requesting the unlock I have heard NOTHING so I put in a PAYPAL claim and still I have heard NOTHING. AVOID LIKE THE PLAGUE ABSOLUTELY USELESS… Read Full Review

Unlockonline.com's Comment

Written on: 30/05/2014

Hello,

Our system is fully automatic. Some unlock codes may not be found in appropriate database due to various reason (old phones or recently released phones.

Our system may try alternative services to be able to obtain unlock codes so it may take additional time (up to 2 to 3 days depending on the service).

We generally issue a refund in 3 days max if an unlock code is not found.

You may forward us your transaction ID and we will issue full refund for your transaction.

We apologize for any inconvenience caused.

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“I ordered an unlock code from their website and used...”

Written on: 11/05/2014 by Mikead1 (1 review written)

I ordered an unlock code from their website and used PayPal to pay at 11pm on a Sunday night. The unlock code arrived and worked first time, no issues. Phone tested and all done by half eleven. That's pretty good service I would say… Read Full Review

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★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“Fake, I haven't received codes, neither answers to my...”

Written on: 05/05/2014 by CristianPittman (1 review written)

Fake, I haven't received codes, neither answers to my emails… Read Full Review

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★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“No Codes, No response, Nothing.”

Written on: 08/04/2014 by AbbieCox (1 review written)

I bought a Samsung Galaxy Note 3 that was somehow locked. I paid for the codes on this site and its been 2days and no word. I'm still waiting and hoping for something. I already sent a mail to them vis their site and still have gotten to response from them whatsoever. I am hoping this is not a fraudulent site… Read Full Review

Besbosi's Comment

Written on: 11/07/2014

did you get the response or the unlock code?

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★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“No response from seller”

Written on: 14/03/2014 by 273Turner (1 review written)

It's been two days now but I still haven't received yet my code. Either way no response from the seller… Read Full Review

Unlockonline.com's Comment

Written on: 30/05/2014

Dear Turner,

Please provide us your transaction ID or IMEI number and we will issue a refund for your transaction.

We apologize for any inconvenience caused.

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“Sorted in minutes, unlocked my phone”

Written on: 18/02/2014

Tried another company GSM Liberty, no joy, used these guys and they have the code over to me within around 10 minutes, they rock!… Read Full Review

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“IT REALLY WORKS. Bkl”

Written on: 18/01/2014

At first I was skeptical about the service, but the payment arrangement is via pay pal so I gave it a try and the code was sent in less than a hour. I inputted the the code and it unlocked the phone network. Now I can use the phone with any sim on any network. Blackberry Q10… Read Full Review

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“Really works”

Written on: 16/01/2014

really works, they are the best and the customer service is great, thank you very much for helping… Read Full Review

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“They fixed problem for free and quickly”

Written on: 15/01/2014

Gave the required details and paid via Paypal, I stated that the provider was Orange, as that was what my SIM and dealings was with. Then a few hours later the unlock code arrived by email. Followed the instructions, keyed in the unlocked code, and it said "Code Error". Emailed them about the problem, 2 minutes later, they asked me for the PRD ID number from under the battery. And 2 minutes later gave me a new unlock code. Keyed in the new code and it worked FIRST Time, excellent! Although… Read Full Review

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“Xperia go”

Written on: 09/01/2014 by xperiagokg (1 review written)

Service worked as it was promised. After the confirmation of my order I also received a mail regarding the waiting time. I have received my code on the exact date which was promised. I paid on Monday and received the code on same week Thursday. Highly recomended… Read Full Review

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“unlockonline rules!!!”

Written on: 04/12/2013

DEAR EVERYONE, THIS WAS MY RESPONSE TO UNLOCKONLINE CODE I RECIEVED: THANKS A LOT! THE CODE WORKS! PHONE IS UNLOCKED. EVERYTHING WORKS AND I'M VERY VERY MUCH SATISFIED. THANK YOU ALL ONCE AGAIN AND FORGIVE MY IMPATIANCE. I UNLOCKED MY WIFE'S PHONE AND WAS WAITING THESE PAST FEW DAYS NOT TO BE A WOOSS! NOW THANKS TO YOUR WEB SITE AND PROFFESSIONALISM I'M THE MAN!!! I TEND TO BE THE WALKING ADVERTISEMENT FOR YOUR WEB SITE AMONG MY FRIENDS AND CO-WORKERS! BEST REGARDS, PAUN… Read Full Review

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★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“HTC ONE X Orange UK : [ AVOID ]”

Written on: 01/10/2013 by meletios (1 review written)

I got the code in 10 mins but the code did not work. I have tried to contact them and have got no response. Now that I look at it again the number of digits supplied in the code is very small.... AVOID at all costs… Read Full Review

Unlockonline.com's Response to meletios's Review

Written on: 16/01/2014

Dear meletios,

The code provided is factory assigned code and that is valid.
However, Some network providers change factory assigned code and program their own code it may work if your phone's unlock codes altered.

Please provide us a short video and send us via email then we will refund your payment in full.

We apologize for any inconvenience caused.

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★☆☆☆☆
UnlockOnline.Com - www.unlockonline.com

“code never received and no communication”

Written on: 26/02/2013 by namkla28 (1 review written)

I bought an unlock code but I never received it. I sent them 2-3 mails with no answer plus their online contact/ticketing forms were not working. I opened paypal dispute request and took my money back… Read Full Review

Unlockonline.com's Response to namkla28's Review

Written on: 16/01/2014

Dear namkla28,

This is very old topic so we don't know if its still valid.

Our system send an automatic message when your unlock code is ready.
However, Some email providers may filter this messages mistakenly.
We recommend you to check spam and junk folders to avaoid of non receipt of emails.

Unlock codes can also be viewed on order tracking page ( on the support page) once they are available.

We are sorry to hear you could not recieve our email message.

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“Excellent Service”

Written on: 20/10/2012 by Steves1 (1 review written)

Ordered an unlock code for an LG phone and recieved code in a few hours. The code worked without any issue. Order steps was easy and service was quite fast"… Read Full Review

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★★★★★
UnlockOnline.Com - www.unlockonline.com

“Easy and Fast”

Written on: 28/02/2012

Recieved unlock code in an hour and worked perfectly. Price was cheaper than many others… Read Full Review

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