code never received & no communication

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namkla28's review of UnlockOnline.Com - www.unlockonline.com

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UnlockOnline.Com - www.unlockonline.com

“code never received and no communication”

Written on: 26/02/2013 by namkla28 (1 review written)

I bought an unlock code but I never received it. I sent them 2-3 mails with no answer plus their online contact/ticketing forms were not working.
I opened paypal dispute request and took my money back.

  • Customer Service

  • Value For Money

Unlockonline.com's Response to namkla28's Review

Written on: 16/01/2014

Dear namkla28,

This is very old topic so we don't know if its still valid.

Our system send an automatic message when your unlock code is ready.
However, Some email providers may filter this messages mistakenly.
We recommend you to check spam and junk folders to avaoid of non receipt of emails.

Unlock codes can also be viewed on order tracking page ( on the support page) once they are available.

We are sorry to hear you could not recieve our email message.

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