written by Nielsenlx120 on 18/01/2017
Requested unlock and paid £5.99, email received instantly confirming they cannot do it. Email support and have had no reply - poor customer service and no doubt will not get refund. I will raise complaint through VISA.
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Lomos's Comment
Written on: 04/03/2017
The same thing has happened to me.
Paid the £5.99 and did not receive an unlocking code and was advised to contact my provider.
They said my refund would follow within 5 days but nothing yet and no reply to my emails either.
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