Unlock Your Phone - www.unlock-your-phones.com

Unlock Your Phone - www.unlock-your-phones.com
★★★★☆
3.8
69.0% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

“Another unhappy customer”

★☆☆☆☆

written by on 19/09/2015

Again I paid my subscription and received no refund and no unlock. I emailed and nothing back, no wonder they disappeared with lots of creditors cash, swindlers! So if the company does answer then refund me.

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“Made Donation, Code did not work, NO RESPONSE”

★☆☆☆☆

written by zxh3333 on 09/09/2015

I made the donation and received an unlock code instantly. The code did not work. Contacted them three times and they did not respond. This service is a complete rip off. They are thiefs.

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“Superb”

★★★★★

written by Addisyn100 on 22/12/2014

In one word superb! My code came as fast as expected, if not faster and the customer service was perfect in helping me through the process. Thank you so so much for this, you have been so helpful and have my gratitude

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“No Complaints”

★★★★★

written by JaceyCameron1974 on 14/12/2014

A bit of a good experience from me, they said they'd supply a code and they did...very happy with the service they gave me. Seems a shame they're shut now according to others here

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“Why no more”

★★★★★

written by samirlife on 13/12/2014

I've used these guys several times from my store to unlock customers phones, why are you no longer here! Finding it hard to find a new site as reliable, sure they didn't always manage to unlock but for the price and the speed at which they got my codes out my customers were happy. Hope you come back again in the future and it's a shame to see you go guys, thanks for the past business and good luck for the future. Samir

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“Still no refund after 3 months”

★☆☆☆☆

written by 277Christie on 10/12/2014

I paid this company to unlock my phone in September and within a couple of days they told me that they couldn't do it and said they would refund the money. 3 months later I still haven't had a refund. I have emailed them 3 times and each time they say the payment will be with me within 10 days. I think their plan is that I will forget but even though it is for just £8.99 I am determined to get the refund as I hate being lied to.

Unlockteam's Comment

Written on: 13/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us using the email address on our website and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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“All's Well”

★★★★☆

written by 383Cowan on 09/12/2014

I used these a while ago and was impressed by the service received, my phone was unlocked and is still working. I recently tried to unlock my sons phone but they don't seem to be in business anymore which is a shame, so the loss of a star lol.

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“dont use this site”

★☆☆☆☆

written by Head1 on 02/12/2014

this a bad site to use,,,,, they take your Money,and dont give refunds,,, and cant,, unlock your phone,, you don't hear from them again,, don't use this sit,,,,,,,,

Unlockteam's Response to Head1's Review

Written on: 08/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment

Unlockteam's Response to Head1's Review

Written on: 13/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to the email address on our website and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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“Dreadfull”

★☆☆☆☆

written by on 02/12/2014

Like many others I paid for an iphone 4 to be unlocked. Got an immediate response saying my phone could not be unlocked but gave some useless advice instead. I asked for a refund which was agreed but have since heard nothing and NO REFUND - AVOID LIKE THE PLAGUE

Unlockteam's Comment

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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“Poor Service...!!!”

★☆☆☆☆

written by AlainaYoung on 01/12/2014

Couldn't Unlock phone, and detailed software way beyond the average Computer User...! 4 months since order placed, some contact, but assume it's all auto generated... It's got to be the worst experience I've had on line...! Doesn't look like a company to be trusted, if at all, but still out there, beware...!!!

Unlockteam's Comment

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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“They kept my money after repeated false assurances of...”

★☆☆☆☆

written by Asiae429 on 01/12/2014

I do not think these people can be trusted. Not only they were not able to unlock my phone but they kept my money even after repeated false assurances of a refund.

Unlockteam's Comment

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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“Appalling!”

★☆☆☆☆

written by on 15/11/2014

Took money but couldn't unlock phone. Ignored emails and wouldn't refund cash. Don't risk giving them your card details!

Unlockteam's Comment

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
Was this review helpful? 0 0

“Appalling!”

★☆☆☆☆

written by on 15/11/2014

Took money but couldn't unlock phone. Ignored emails and wouldn't refund cash. Don't risk giving them your card details!

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“Terrible company”

★☆☆☆☆

written by 4Blevins on 29/10/2014

Avoid at all costs - paid to unlock an old iPhone and all I received was an early version of a useless freeware unlock hack. Company immediately admitted they were wrong and promised a refund but after several emails and several broken promises they have now stopped answering emails .. and no refund received.

Unlockteam's Comment

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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“mobile unlock code ”

★☆☆☆☆

written by on 15/10/2014

I've not yet received a refund for a phone they couldn't unlock over 30 days ago. This company should be investigated because the other thing I noticed is it will not take visa cards, (come up with can't accept this number) only takes direct debt? This is because you don't have the same sort of cover as visa, therefore making it harder to get your money back.

Unlockteam's Comment

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
Was this review helpful? 0 0

“One of my better onlne orders”

★★★★★

written by jjmcrally on 11/10/2014

A code that was delivered fast and customer service that is more than worth the price I paid, I would happily have paid more for such a good service and would not hesitate to come back again in future should I need to unlock another phone. Fast delivery is always a bonus but I also received regular updates and had a question regarding inputting the code that was answered by customer services within an hour late in the evening, some companies could learn a thing or two from these

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“A fast, efficient site”

★★★★★

written by simonclegg43 on 08/10/2014

They were fast and my code worked, glad I had such a good experience as I see some people have not! My code arrived within a few hours and was easy to enter, no additional charges were required and I am very happy with the efficient level of service that this company left me with. I didn't need to contact customer care as I had no problems using the code and entering it into the phone due to good instructions. I now have a phone I can use, so thanks...

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“All I can say is this company should be avoided by...”

★☆☆☆☆

written by Natt0007 on 08/10/2014

All I can say is this company should be avoided by everyone. I had a standard iPhone 4S (nothing too unusual and probably one of the most popular phones ever produced at the time) and therefore was expecting to receive the unlock code very quickly. However, 24 hours later received an email saying we could not unlock your make and model REALLY ??? However, things went bad from worse and although I received an email saying I would be refunded they never did. I emailed to complain and they said give it 7 more days - WHY. I paid for their product immediately, never received it and was then advised to wait 7-10 days for a refund - Disgusting is all I can say. What makes things worse is that after waiting the 7-10 days and then another 7 days as per an additional email complaining about no refund being received, nothing was ever refunded. They no longer reply to my emails, I never received a refund let along a product. This company can only be described as un-trustworthy. If you have any sense I would suggest using any other company to get an unlocking code, these people are disgraceful !!!

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“Request for an unlock code - AVOID!!”

★☆☆☆☆

written by 184Pereira on 07/10/2014

They could not unlock my phone and the did send me an email within 24 hours, however in the email they did say they would refund me within 7 working days, that was August and still no refund!! I have sent many emails and got 1 reply which looks to be a standard reply they send to everyone. I would not recommend this site to anybody i think its very dodgy and they just take your money and very few people seem to have got an unlock code.

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“Unlocking phone”

★★★★★

written by edesmit on 05/10/2014

This team did a suberb job after getting the run around from my network. A working code in a few hours, how come my network couldn't do this! They were cheaper and I am very happy with the experience and will reuse instead of going to my network next time, save me a whole heap of time and some money. The code was sent torugh an email with good instuctions and I was impressed with the speed

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by Jayne199024 on 20th September 2014 Report this content
Can they unlock a phone if it's no longer in service?

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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (2)
Report this content peecee1 Written on: 22/09/2014
Let me be the first one to reply to this...I can't answer your question because they couldn't even unlock a phone that WAS in service. I strongly recommend you check all the negative feedback for this company, we can't all be wrong about them. Good luck!
Report this content gc5305 Written on: 24/09/2014
Go to another phone unlocker,these are useless!!
Asked by ceadmill on 25th April 2014 Report this content
Can you tell me if they can unlock Nokia Lumina 520, which is locked to Telstra Australia. The provider I want to use is TPG.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content prowling Written on: 28/04/2014
wouldnt bother with them mate they are bloomin useless go on ebay ,nokia unlock codes ,post it off and they post it straight back unlocked for ten quid
Report this content andy1212 Written on: 04/07/2014
DON'T BOTHER WITH THEM, THEY ARE SCAMMING !
Asked by Andi_York on 6th January 2014 Report this content
Why do they not replay to emails asking for a refund when they do not deliver what they promise?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (4)
Report this content rjj01 Written on: 06/01/2014
spent weeks asking for refund , in the end phones my credit card co and got it back that way
Report this content PaulC1988 Written on: 18/02/2014
I'm having the exact same problem at the minute
Report this content prowling Written on: 11/04/2014
Ring dalpay and get your money back of them, if you got your order number all the better, if you go onto dalpay website you can find it by your bank transaction date.
Report this content andy1212 Written on: 04/07/2014
DON'T BOTHER WITH THEM, THEY ARE SCAMMING !
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