Unlock Your Phone Reviews - www.unlock-your-phones.com

★★★★☆
3.8 / 5
69% of users recommend this
  • Customer Service

  • Value For Money

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Unlock Your Phone - www.unlock-your-phones.com

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Latest Reviews

★★★★★
Unlock Your Phone - www.unlock-your-phones.com

“Superb”

Written on: 22/12/2014 by Addisyn100 (1 review written)

In one word superb! My code came as fast as expected, if not faster and the customer service was perfect in helping me through the process. Thank you so so much for this, you have been so helpful and have my gratitude… Read Full Review

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★★★★★
Unlock Your Phone - www.unlock-your-phones.com

“No Complaints”

Written on: 14/12/2014 by JaceyCameron1974 (1 review written)

A bit of a good experience from me, they said they'd supply a code and they did...very happy with the service they gave me. Seems a shame they're shut now according to others here… Read Full Review

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★★★★★
Unlock Your Phone - www.unlock-your-phones.com

“Why no more”

Written on: 13/12/2014 by samirlife (1 review written)

I've used these guys several times from my store to unlock customers phones, why are you no longer here! Finding it hard to find a new site as reliable, sure they didn't always manage to unlock but for the price and the speed at which they got my codes out my customers were happy. Hope you come back again in the future and it's a shame to see you go guys, thanks for the past business and good luck for the future. Samir… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Still no refund after 3 months”

Written on: 10/12/2014 by 277Christie (1 review written)

I paid this company to unlock my phone in September and within a couple of days they told me that they couldn't do it and said they would refund the money. 3 months later I still haven't had a refund. I have emailed them 3 times and each time they say the payment will be with me within 10 days. I think their plan is that I will forget but even though it is for just £8.99 I am determined to get the refund as I hate being lied to… Read Full Review

By Unlockteam

Written on: 13/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us using the email address on our website and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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★★★★☆
Unlock Your Phone - www.unlock-your-phones.com

“All's Well”

Written on: 09/12/2014 by 383Cowan (1 review written)

I used these a while ago and was impressed by the service received, my phone was unlocked and is still working. I recently tried to unlock my sons phone but they don't seem to be in business anymore which is a shame, so the loss of a star lol… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“dont use this site”

Written on: 02/12/2014 by Head1 (1 review written)

this a bad site to use,,,,, they take your Money,and dont give refunds,,, and cant,, unlock your phone,, you don't hear from them again,, don't use this sit… Read Full Review

By Unlockteam

Written on: 13/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to the email address on our website and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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Unlockteam's Response to Head1's Review

Written on: 08/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Dreadfull”

Written on: 02/12/2014

Like many others I paid for an iphone 4 to be unlocked. Got an immediate response saying my phone could not be unlocked but gave some useless advice instead. I asked for a refund which was agreed but have since heard nothing and NO REFUND - AVOID LIKE THE PLAGUE… Read Full Review

By Unlockteam

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Poor Service...!!!”

Written on: 01/12/2014 by AlainaYoung (1 review written)

Couldn't Unlock phone, and detailed software way beyond the average Computer User...! 4 months since order placed, some contact, but assume it's all auto generated... It's got to be the worst experience I've had on line...! Doesn't look like a company to be trusted, if at all, but still out there, beware...!!!… Read Full Review

By Unlockteam

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“They kept my money after repeated false assurances of...”

Written on: 01/12/2014 by Asiae429 (1 review written)

I do not think these people can be trusted. Not only they were not able to unlock my phone but they kept my money even after repeated false assurances of a refund… Read Full Review

By Unlockteam

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Appalling!”

Written on: 15/11/2014

Took money but couldn't unlock phone. Ignored emails and wouldn't refund cash. Don't risk giving them your card details!… Read Full Review

By Unlockteam

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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Report this review
★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Appalling!”

Written on: 15/11/2014

Took money but couldn't unlock phone. Ignored emails and wouldn't refund cash. Don't risk giving them your card details!… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Terrible company”

Written on: 29/10/2014 by 4Blevins (1 review written)

Avoid at all costs - paid to unlock an old iPhone and all I received was an early version of a useless freeware unlock hack. Company immediately admitted they were wrong and promised a refund but after several emails and several broken promises they have now stopped answering emails .. and no refund received… Read Full Review

By Unlockteam

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“mobile unlock code ”

Written on: 15/10/2014

I've not yet received a refund for a phone they couldn't unlock over 30 days ago. This company should be investigated because the other thing I noticed is it will not take visa cards, (come up with can't accept this number) only takes direct debt? This is because you don't have the same sort of cover as visa, therefore making it harder to get your money back… Read Full Review

By Unlockteam

Written on: 09/12/2014

Dear Customer

We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.

Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.

Kind Regards

Unlock-Your-Phones

Reply to this comment
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★★★★★
Unlock Your Phone - www.unlock-your-phones.com

“One of my better onlne orders”

Written on: 11/10/2014 by jjmcrally (1 review written)

A code that was delivered fast and customer service that is more than worth the price I paid, I would happily have paid more for such a good service and would not hesitate to come back again in future should I need to unlock another phone. Fast delivery is always a bonus but I also received regular updates and had a question regarding inputting the code that was answered by customer services within an hour late in the evening, some companies could learn a thing or two from these… Read Full Review

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★★★★★
Unlock Your Phone - www.unlock-your-phones.com

“A fast, efficient site”

Written on: 08/10/2014 by simonclegg43 (1 review written)

They were fast and my code worked, glad I had such a good experience as I see some people have not! My code arrived within a few hours and was easy to enter, no additional charges were required and I am very happy with the efficient level of service that this company left me with. I didn't need to contact customer care as I had no problems using the code and entering it into the phone due to good instructions. I now have a phone I can use, so thanks… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“All I can say is this company should be avoided by...”

Written on: 08/10/2014 by Natt0007 (1 review written)

All I can say is this company should be avoided by everyone. I had a standard iPhone 4S (nothing too unusual and probably one of the most popular phones ever produced at the time) and therefore was expecting to receive the unlock code very quickly. However, 24 hours later received an email saying we could not unlock your make and model REALLY ??? However, things went bad from worse and although I received an email saying I would be refunded they never did. I emailed to complain and they said… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Request for an unlock code - AVOID!!”

Written on: 07/10/2014 by 184Pereira (1 review written)

They could not unlock my phone and the did send me an email within 24 hours, however in the email they did say they would refund me within 7 working days, that was August and still no refund!! I have sent many emails and got 1 reply which looks to be a standard reply they send to everyone. I would not recommend this site to anybody i think its very dodgy and they just take your money and very few people seem to have got an unlock code… Read Full Review

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★★★★★
Unlock Your Phone - www.unlock-your-phones.com

“Unlocking phone”

Written on: 05/10/2014 by edesmit (1 review written)

This team did a suberb job after getting the run around from my network. A working code in a few hours, how come my network couldn't do this! They were cheaper and I am very happy with the experience and will reuse instead of going to my network next time, save me a whole heap of time and some money. The code was sent torugh an email with good instuctions and I was impressed with the speed… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Woeful”

Written on: 03/10/2014 by dong03 (2 reviews written)

Paid and ordered on 1 Oct by credit card (thankfully). No code 24 hours later, told they had not received payment. Paid again 2 Oct, again nothing after 24 hours. phoned my bank, both payments have gone thorugh. several emails no reply from them, finally saying they want copy of receipt (What receipt??). Woeful service. Woeful communication. Took my phone to a shop in town today, although more expensive, done in an hour. Claimed on my credit card. AVOID!… Read Full Review

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★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Do not refund the money. Tried to unlock two phones,...”

Written on: 03/10/2014 by htbast (1 review written)

Do not refund the money. Tried to unlock two phones, they eventually said it was not possible (same story as everyone else has already stated). Sadly i didn't realise the first refund had not come through before trying to unlock the second phone. Avoid these sharks at all costs… Read Full Review

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