Poor, No Response,Waste Money

★★★★☆
3.8 / 5
69% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Unlock Your Phone - www.unlock-your-phones.com

★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“Poor, No Response,Waste Money”

Written on: 02/07/2013

They were unable to provide an unlock code and then provide a link to supposed support. This entailed 2/3 supposed programs to download to assist with the unlocking process with no instructions as to what to do...

All in all I wouldnt use this company if you want to obtain an unlocking code....No response received regarding 2 requests for a refund.

  • Customer Service

  • Value For Money

By Unlockteam

Written on: 02/07/2013

Dear Customer,
We apologise you have had issues contacting us or unlocking your phone. Please contact help@unlock-your-phones.com, including your order number and we will be able to try and resolve your issues or will refund you in full.
Kind Regards
The Unlock Team

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Chrishsafc's Comment

Written on: 09/07/2013

Despite requesting the refund on at least 5 occasions this has yet to be forthcoming!

A very unhappy customer

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By Unlockteam

Written on: 09/07/2013

Dear Customer,

Please ensure you are contacting help@unlock-your-phones.com and are including your order number and details of the issues you had.

Kind Regards

The Unlock Team

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