No IMEI code, no reply to e-mails & no refund

★★★★☆
3.8 / 5
69% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Unlock Your Phone - www.unlock-your-phones.com

★☆☆☆☆
Unlock Your Phone - www.unlock-your-phones.com

“No IMEI code, no reply to e-mails and no refund”

Written on: 19/06/2013

Really poor service, e-mail arrive after 5 hours despite promising immediate service...but contained no IMEI code. have received no refund or reply from them.

AVOID, AVOID, AVOID

  • Customer Service

  • Value For Money

By Unlockteam

Written on: 19/06/2013

Dear Valued Customer,

We apologise you have had issues contacting us. Please contact help@unlock-your-phones.com and we will be able to locate your order and try to resolve your issues.

Kind Regards

The Unlock Team

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Scan's Comment

Written on: 19/06/2013

I have already e-mailed you but no reply....still waiting for the reply and hopefully for a refund. Doesnt look like too many refunds are issued by looking at the negative comments on here so Im not very optimistic. I have alredy contacted my card company to have this reversed.

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By Unlockteam

Written on: 19/06/2013

Dear Customer,

Please email help@unlock-your-phones.com including your order number, we have not received an email from you as of yet, we will then refund you in full.

Kind Regards

The Unlock Team

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