galaxy nexus docomo

★★★★☆
4.3 / 5
84% of users recommend this
  • Customer Service

  • Value For Money

nannna's review of Unlock Samsung Online - www.unlocksamsungonline.com

★☆☆☆☆
Unlock Samsung Online - www.unlocksamsungonline.com

“galaxy nexus docomo”

Written on: 19/07/2012 by nannna (1 review written)

i ordered the sim network code for my galaxy nexus 3 days ago. i got a mail within a hur saying they could not find my sim code and asked for more information about my mobile which i provided that tme itself. after that there is no contact from them whatsoever. i have been waiting for there reply and mailed them almost 10 times but there is no reply from them yet nor there is any refund from them. still waiting for them.

  • Customer Service

  • Value For Money

Unlocksamsungonline's Response to nannna's Review

Written on: 21/08/2012

Hello,
We always reply so please check your spam folder / junk box! When we can not deliver the unlock codes we will ALWAYS refund! The info we request is to help you to see why the code could not be found and possibly correct some information so the unlock codes can actually be found.

Also did you actually contact support via the correct way:
http://www.unlocksamsungonline.com/support/
Otherwise yes communication might be delayed significantly but we clearly state in all our emails to use support ticket system and there is also a big link 'get support' on our website.

Best regards,
UnlockSamsungOnline.com

Reply to this comment
Report this review