written by on 13/03/2013
Right, I was looking for a rifle scope and was in a hurry for it, and the only place I could find that had it in stock and that could deliver next day were Solware.
I ordered my rifle scope at a cost £160.49 inclusive of the next day delivery costs and immediately received my order confirmation/invoice.
I read in the delivery section that I would received another email within 24 hours to advise me whether the scope was on its way, whether or not my card was declined or if it was out of stock. Well, I waited and I waited and I waited....No email was received and after reading the ridiculous reviews on here, I was concerned!!!
I then contacted Solware by phone, and spoke to a helpful assistant who asked what scope I ordered. I advised him of the scope and he said, it had been posted and would be with me by 1pm the next day. I was still a bit dubious at this point as I'd not received any further emails.
Well, got to 9am this morning and Royal Mail delivered my item.
So, despite the lack of email updates, there's absolutely nothing wrong with Solware, and I'm quite impressed with the service, and would definately use again.
Thanks Solware, but sort out your email system to update customers :)
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