Very unhelpful

“Very unhelpful ”

Written on: 05/03/2013 by Bossco

I place an order with Solware Ltd for a little product (350gr) I paid £4.50 postage and it has not been delivered... i've contacted the seller, and my local post office to look for it but with no luck... I emailed Solware Ltd asking why, if i paid £4.50 postage was it not sent Recorded (Signed For) which only costs £3.60.

I paid almost double to what Solware Ltd claim they sent it just first class (£2.70)... Solware Ltd emailed me back to say nothing about the overcharging of post, only the they will make a claim against Royal Mail who will contact me, in a sense just passing the problem on to me...

I really don't like how Amazon paints a very pretty and trustworthy Web site which just seems to be back by corner shops. I think i'll stick to ebay? ".