Onlineunlocks Reviews - www.onlineunlocks.com

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“amazing”

Written on: 19/03/2015 by 480Broussard (1 review written)

very accommodating.. i told them that the phone needed to be unlocked soon due to traveling reasons.. delivered as promised… Read Full Review

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★★★★★

“Supper happy with the choice I made”

Written on: 04/03/2015 by MarcoRichie.045 (1 review written)

I unlocked my alcatel OneTouch 7040n with this guys after I got a wrong code from another company. Beside the fact the code it was correct they gave it to me in just a few minutes,on the chat.Also very satisfied with the customer support,they are very nice and polite,haven't seen in other big retails website such attention to customer as here. For sure will recommend to everyone… Read Full Review

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★☆☆☆☆

“Customer Service was Unprofessional ”

Written on: 01/03/2015 by wantsmoneyback (1 review written)

I emailed the owner for help. Response time was 4 hours. Then the owner proceeded to tell me my phone didn't even need to be unlocked and refused to return my money. Then emailed me and said that I wasn't very nice!! So unprofessional! Think twice… Read Full Review

Onlineunlocks's Response to wantsmoneyback's Review

Written on: 01/03/2015

The customer had a phone that did not asked for an unlock code, and was connecting to other networks,just did not had internet access. Without contacting us and ignoring what is written in the description "not to buy if not asking for code",bought the unlock code. We delivered the code in time. Then we tried to explain in email how to fix her problem with the internet.
We also pay for this codes to the manufacturers over 80% of the charged price,but offered her 50% refund even if was not our fault and we delivered our service in time, and that would had mean a lost for us anyway. She refused and said will contact her bank which will involve a chargeback fee of twice the price she payed.

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Wantsmoneyback's reply to Onlineunlocks's Comment

Written on: 01/03/2015

You gave me a link for ATT. I responded that I have straight talk. After an hour of waiting for your response, yes I asked for a refund. And please provide a link to your site that says do not buy if it doesn't ask for a code. And please send the email on how to fix the issue. I have given you all day to fix it. If you refuse, I will dispute it and send the emails back and forth to show you WERE NEVER INTRESTED IN FIXING THE ISSUE. I would also be more than happy to copy and paste all the correspondence between us so your customers can see what really happened?

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Onlineunlocks's reply to Wantsmoneyback's Comment

Written on: 01/03/2015

You have said you used an att sim card before,that is why I provided instructions for that. You bought an "ZTE unlock code" , and we deliver you the unlock code in time,correct? Was it stated anywhere on our description that it will fix your internet or will make the phone work with the sim in any condition,it was stated that will deliver you an unlock code that will unlock your device. In our website Terms and conditions is stated clearly that we refund the money if the code does not work,and you send a video proof showing that. What if someone else,a evil guy for example,buys a code from us and after using decides why not get the money back. An tell us a story similar to yours. What should we do then?That is why we can only refund if the code is not accepted and you send a video showing that,and that is why we written that in our terms and conditions.
Would really appreciate if can publish the email discussion.

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★★★★★

“2 different SAMSUNG not that common at general...”

Written on: 25/02/2015 by EMILIAN (1 review written)

HIGHLY RECOMMENDED! Brilliant Experience! Extremely Fast, clear and "clean" Service - from the comfort of your own home and equipment, through Remote Connection. Mindful communication, even prior to the actual process. Quite flexible staff, Really helpful INDEED!! When everything needed was set connected and in place, the unlock was done in a flick of a switch!!!, for each one of the two. Extremely Pleasant person(s) to deal with. Felt quite confident and relaxed. Would definitely collaborate… Read Full Review

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★★★★★

“fast and efficient”

Written on: 09/02/2015 by Logan462 (1 review written)

I bought this cellphone SIM-locked today and now I have it unlocked already. Absolutely fast service, quick replies, friendly staff. Thanks… Read Full Review

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★★★★★

“Cheapest SONY unlock code received in 2 days”

Written on: 29/01/2015 by Igor_S (1 review written)

Great Service and Great Price This is the cheapest SONY unlock code price that I found and I received the unlock code in only 2 days. Phone unlocked and working great! Definitely recommended!… Read Full Review

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★★★★★

“FANTASTIC!! DYNAMITE!! GRREEAAT!!!!”

Written on: 26/01/2015 by lilwill305 (1 review written)

It was so easy that a cave man could do it. Not only that, but customer service was the best I have even seen in my entire 32 yrs of living. What more could a person ask for?… Read Full Review

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★★★★★

“Great Samsung Unlocking Service”

Written on: 23/01/2015 by sterling.davis.904 (1 review written)

Bought the 1-12 hour unlock code process and 12 hours had went by so I messaged them and the said sorry that it would take a little longer and that they would refund the diffrence of the fast unlock for the slow unlock.. anyways did exactly what they said they would and code worked like a charm VERY HAPPY THANKS!… Read Full Review

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★★★★★

“FANTASTIC”

Written on: 18/01/2015 by gabrielessel (1 review written)

I have had my blackberry 9360 MEP 0 tries left phone unlocked. This phone has been with me for 2 years with no one been able to unlock it. Finally the Unlock genius has done it. I give you 10stars… Read Full Review

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★★★★★

“fast service. worked smoothly”

Written on: 17/01/2015 by Finchzm445 (1 review written)

Very quick service. Umlocked like a chram… Read Full Review

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★★★★★

“super good website”

Written on: 16/01/2015 by saniia80 (1 review written)

Super good site. honestly and quickly made a deal. you are super, I thank you for everything !!! a successful business you !!!! thank you… Read Full Review

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★★★★★

“By far the best place on the internet for unlocking phones”

Written on: 14/01/2015 by pcg138 (1 review written)

I have spend hours and hours searching for and purchasing unlock codes online, and Onlineunlocks.com is BY FAR the best website I have found for unlocking cell phones. They consistently provided the lowest prices, and they have a Live Chat feature, which makes it possible to get prompt and personal customer service help anytime, day or night. When looking to get an unlock code, I don't even search the internet anymore, I go directly to Onlineunlocks.com… Read Full Review

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★★★★★

“Very, Very Pleased”

Written on: 13/01/2015 by ragutermuth (1 review written)

I was using a t-Moble Prism phone, and had called them for an unlock code. They said they had to contact the manufacturer, and it may take up to 14 days. I wanted the 14 days, and nothing. Found onlineunlocks on the web, and order the unlock code. I was emailed the code in about 45 minutes, and was unlocked a fews minutes later, on the first try. I did not expect the fast response, or the easy unlock. I am very, very pleased, and would highly recommend onlineunlocks… Read Full Review

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★★★★★

“Awesome !!”

Written on: 10/01/2015

I had a very beautiful experience with onlineunlocks. The communication is fantastic!! Codes worked like magic. I am super impressed. Will definitely recommend to friends and families… Read Full Review

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★★★★★

“GREAT!!”

Written on: 29/12/2014 by SamuelMcNally (1 review written)

Amazing service. Got my code in the time frame reported an it worked perfectly. Reasonably price too, the biggest plus. Would definitely do business with them again an recommend to anyone… Read Full Review

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★★★★★

“Wow!”

Written on: 23/12/2014 by Dowdwu475 (1 review written)

Great and fast delivery, strongly recommend this service, kudos for you. Many thanks… Read Full Review

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★★★★★

“Great correspondence and customer service!!”

Written on: 18/12/2014 by LydiaCraig (1 review written)

Capturing a photo of the manufacturing details on the inside back of the phone was the right thing to do. Once that information was sent the code was perfect. Great service and great price. I can't say thank you enough!… Read Full Review

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★★★★★

“The service worked well.”

Written on: 16/12/2014 by zaHopkins384 (1 review written)

The service worked well… Read Full Review

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★★★★★

“it works”

Written on: 16/12/2014 by Meghan1970 (1 review written)

I entered the unlock code, in a few seconds my galaxy note 4 is unlocked successful. very satisfied… Read Full Review

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★★★★★

“Perfect service!”

Written on: 09/12/2014

It was a good choice for me do business with, thank you, If i have the opportunity again i will not doubt… Read Full Review

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