OfficialiPhoneUnlock.co.uk - www.officialiphoneunlock.co.uk Review

★★★★☆
4.1 / 5
79.9% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of OfficialiPhoneUnlock.co.uk - www.officialiphoneunlock.co.uk

★☆☆☆☆
OfficialiPhoneUnlock.co.uk - www.officialiphoneunlock.co.uk

“The unlocks do not take between 2- 5 as it clearly...”

Written on: 13/02/2013

The unlocks do not take between 2- 5 as it clearly states.

I decided to use this company because they garanteed a fast service - THATS WHY I PAID £109 WHEN I COULD HAVE JUST GONE TO ORANGE AND WAITED 3 WEEKS.

After 10 days of waiting i called up and they informed me that i should have read the terms and conditions. I asked were i could find the terms and conditions... they directed me to a tiny link at the bottom of the website that i could not even see without my glasses.

At no point during the sale did it that there were terms and conditions. I will report this to the Office of Fair Trading.

Do not use them, they are liers - god knows when me phone will actually get unlocked.

  • Customer Service

  • Value For Money

Officialiphoneunlock's Comment

Written on: 01/03/2013

Hi, we take complaints very seriously and are sorry for the experience so far. Please contact our support manager ian@officialiphoneunlock.co.uk so that we can either expedite your unlock or get you refunded. Because we sell official unlocks, we have to rely on the carriers unlocking your handset.

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