WILL NOT REFUND

Click here if this is your business
★★★★★
4.8 / 5
96% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

piam's review of OfficialSamsungUnlock.com

★☆☆☆☆
OfficialSamsungUnlock.com

“WILL NOT REFUND”

Written on: 07/07/2013 by piam (1 review written)

Placed an order on the 28th june. Got an email on the 1st July saying to try another service as they could not unlock my phone. Did not refund me and have not responded to any of my emails.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Officialsamsungunlock's Response to piam's Review

Written on: 10/07/2013

Dear Reviewer,

We take our customers satisfaction very seriously and can assure you that no emails or calls go unanswered. If your complaint is genuine please get in touch so we can resolve it.

Kind regards
Official Samsung Unlock

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Piam's reply to Officialsamsungunlock's Comment

Written on: 10/07/2013

I have completed the web form on your website and sent an email.

Can you please refund Order 94697

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Officialsamsungunlock's reply to Piam's Comment

Written on: 11/07/2013

Dear Reviewer

This has already been refunded, here is the transaction ID:

Refund (Unique Transaction ID5DE3875850652123D)

Please get in touch with us direct if you haven't received it.

Bear in mind if you have paid by card it may take longer for the card company to credit your account.

Kind regards
Official Samsung Unlock

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review