Written on: 05/04/2012
My phone had been locked since I got it and moved abroad. Obviously I could not use it in another country and really wanted to be able to take photos of my new house etc.
I tried 2 other companies before MobileUnlocked and also various shops in London when I went back there. I had decided the phone was going to be impossible to unlock, and with an expensive phone that's very frustrating.
I was nervous about paying so much to an internet firm, but Paypal makes the payment pretty safe. At first the firm could not unlock my phone and I thought that I would need to get a refund, but Darren at mobileunlocked was very helpful, was happy to give a refund if neccessary and got me to try again.
After 6hours (so it was complicated!) my phone was unlocked! Great! I'm very happy.
My only grumble is the type on the messages from the firm is in green and very small, so it looks a bit like junk mail, not a real response. When I realised it was a response everything was fine, but perhaps it's worth noting as others may think this too.
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