Written on: 15/05/2012
Unfortunately we have been unable to calculate your unique unlock code at this time. This could have been down to a number of factors from the age of the handset to the code simply not being in our unlock code database or partners database.
You will be refunded in full.
Please allow 5 days for the refund to show in your account.
I am very sorry we were unable to unlock your handset on this occassion and we would hope you will consider us for any other unlocking codes you may require in the future.
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