No unlock code sent in email?

Click here if this is your business
★★★★★
4.7 / 5
94% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

Guest's review of HTC Factory Unlocks - www.htcfactoryunlocks.com

★☆☆☆☆
HTC Factory Unlocks - www.htcfactoryunlocks.com

“No unlock code sent in email?”

Written on: 14/03/2013

I ordered a code from the website and they send an email would be sent with a code on it. The email was sent but where it said 'unlock code:' i said 'no code found'. Still not received a refund!

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Htcfactoryunlocks's Comment

Written on: 16/03/2013

Dear Reviewer,
We use an automated server to process unlock requests 24 hrs a day. This service covers about 96% of our customers, occasionally an IMEI number is not listed, sometimes just because of a mistake in the IMEI when ordering. In rare circumstances when a code cannot be found we search manually or provide a full refund. We haven't heard from you so if you are genuine please get in touch.
Best regards
HTC Factory Unlocks

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review