written by tjmoore on 23/09/2013
I contacted the help center because I had been given a code and every time i entered the code, it came up with error. They were brilliant, emailing me back straight away, explaining that I entered a wrong IMEI number, totally my fault as I had entered it wrong by one digit. They offered to send me another unblock code free of charge, which I thought was very generous of them considering it was my fault in the first place. So thank you very much.
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