Worst customer service

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  • Customer Service

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Guest's review of Free Unlocks - www.freeunlocks.com

★☆☆☆☆
Free Unlocks - www.freeunlocks.com

“Worst customer service”

Written on: 05/07/2013

I do not know how people had a good experience with this site, but i would never recommend it to someone. I ordered my code online and chose to pay for it. I received an email from them the next day saying that they could not get a code for my phone so they wanted me to email them back to try to find a solution. So i emailed them back with all my phones info and got an automated reply saying they would contact me in 8 to 24 hours. A day passed and no one had contacted me. So I emailed them back asking what was going and i still have no answer from them. If you are looking for a site that will unlock ur phone quickly, dont get your code from here... Even if you decide youre gonna pay, you will never get ur code or your money back. Veryyyy poor customer service

Freeunlocks's Comment

Written on: 06/07/2013

Hi there,

We pride ourselves on our customer service so it is very odd that you haven't received a response. Unfortunately ReviewCentre doesn't provide any contact information so I'm not sure who you are. But if you could email us through our contact form that would be great.

My guess is that your messages are in our spam folder which I will check now.

Thank you,
Adam

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