Full Unlock Iphone 5 on O2 UK

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Guest's review of FoneFunShop Ltd www.fonefunshop.co.uk

★★★★☆
FoneFunShop Ltd www.fonefunshop.co.uk

“Full Unlock Iphone 5 on O2 UK”

Written on: 09/11/2012

Bought the Iphone 5 full unlock on 6th Nov online as O2 aren't unlocking their iphone 5 yet! Was a bit sceptical as didn't get an email response to say was being processed and I tried to track on their web page several times with no joy,tried their online chat with no response and the only number on thier web page is an 0844 number, managed to get hold of the local Sheffield shop phone number and spoke to a guy who took my details and got an apology as said they were having problems with their web site. He said there was a backlog because of this but checked and said mine had been done I just haddn't been notified. Plugged into itunes with non O2 sim and it confirmed my phone is now unlocked and I have now updated to OS 6.0.1 and all is well. All in all would of been nice to have a note on their website saying having technical problems but got there in the end, and only 3 days, Happy customer, would recommend, Thanks

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Fonefunshop's Comment

Written on: 14/11/2012

Hi,

We had a bad week last week, so thank you for your patience. We have 4 servers and the one that hosts our easy unlock finder system was haveing a meltdown lastweek. We couldnt upload to our servers either due to a routing issue, so couldnt post anything about the problem either.

This is why we have a telephone number on the site so you can get hold of us when things like this happen, unlike many other companies operating online.

We use the 0844 number because we have 3 lines and the 0844 will split and cue the calls between the lines to help you get though. if you call the 0114 number chances are it will be engaged as we get a lot of calls here.

Ayway, im glad you got it done despite the problems we were having with our front end website.

Rest assured we are here if anyone has a problem with any order from us, and iPhone unlocking is our speciality too.

Thanks for the review, its much appreciated

All the best,

Mark
FoneFunShop Ltd.

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