Written on: 04/08/2012 by Tuxfordian
I decided to have my HTC Desire S which was bought from Vodaphone debranded and unlocked to any network as I was switching to O2. I contacted Fone Funshop after reading their reviews and asked if they could unlock my phone and debrand it while I waited. I was told I could bring my phone in the next morning and the job would be done while I waited. The following day I went to Fone Funshop and the job was done about 30 minutes after I arrived. My phone no longer has any Vodaphone Logos and works great on my new O2 sim. All that for twenty quid plus some pleasant banter with the staff behind the counter thrown in for good measure. That's what I call service.
My wife owns a Nokia E72 which she will not part with. The phone was looking rather jaded as the screen was badly scratched so I contacted Fone Funshop again and asked them if I could send the phone in for a new lens under their lens replacement screen. I was told to send the phone in so I completed the online order form and paid £28.80p by Paypal to cover the cost of the new lens and the return of the phone to me by Special Delivery. The phone came back and I was dismayed to discover that when I peeled off the protective film the surface of the new lens was pitted. I Emailed Fone Funshop and I received an immediate apology and was told to return the Nokia to them. The phone was back with me again three days later with a perfect lens and looking like brand new. Fantastic service which I would recommend to anyone.
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