FoneAngels Reviews - www.foneangels.co.uk

★★★☆☆
3.3 / 5
55% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★
FoneAngels - www.foneangels.co.uk

“Brilliant repair service”

Written on: 24/10/2014 by uxOrtiz112 (1 review written)

I thought the price was reasonable, communication first class and the whole thing was prompt and friendly. I'd recommend this service to anyone… Read Full Review

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★★★☆☆
FoneAngels - www.foneangels.co.uk

“Not speedy”

Written on: 23/10/2014 by 399Gilliam (1 review written)

Not sure why I paid for the express service, as it took days to get it back ( including weekend) but otherwise good… Read Full Review

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★☆☆☆☆
FoneAngels - www.foneangels.co.uk

“phone devils is more like it”

Written on: 23/10/2014 by Kaelw338 (1 review written)

My story is below but to summarise, this company will try to charge you for extra work that you have not requested and may even break your device to create extra work and make more money out of you. It was not made clear to me when I placed the order that to use the ‘while-you-wait’ drop off service there is an extra charge of £15. This was not a good start as I was informed the repair would now take 3-5 working days when I dropped off my iPhone 4 to have a cracked screen replaced, having… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“smashed ipad repair”

Written on: 23/10/2014 by Peytonz134 (1 review written)

fone angels were great. they repaired the ipad screen and sent the ipad back straight away. i had received it back within 2 days. Unfortunately the courier had inadvertently smashed the screen in transit so i received it smashed ( in a different place on a the ipad). Fone angels replaced the screen within 2 days ( a second time for free ) and it came back brand new. I would thoroughly recommend this service. In fact i have already told 3 of my friends!!… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Amazing Work!!!”

Written on: 22/10/2014 by lkStiles277 (1 review written)

Sent my Samsung to FoneAngels for a front glass repair had a call from a lovely well spoken gentleman who informed me the LCD was also damaged so agreed to extra work to be done as this was needed A few days later my Samsung S3 was sent back looking brand spanking new Amazing service 5******… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Ipad screen replacement.”

Written on: 22/10/2014 by Dulced1992 (1 review written)

Great drop in service. I was advised over the phone that repair time was 3 hrs. Was very pleased the repair was completed within 1-30hrs. Excellent customer care would recommend this company to anyone. Extra work was required, and I was promptly advised via text and the cost of the repair was very competitive… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“review”

Written on: 22/10/2014 by Maverick299 (1 review written)

happy with service! would reccomend… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Really good warranty service”

Written on: 22/10/2014 by justenteranyusernamebeforeilosethewilltolive (1 review written)

My iPhone 4S screen was replaced by Fone Angels. Unfortunately after two weeks or so the screen went black and the phone was not usable. I called up Fone Angels, explained the situation and took my phone in personally the next day. An hour later I had a new screen and the bonus was, my power switched worked properly. I was impressed. No quibbling, no questions about did I drop it (I didn't) really fast service and no cost. Often it is when things go wrong you find out how good a company's… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Fast and excellent ”

Written on: 22/10/2014 by 214Murray (1 review written)

I dropped my iPhone 5s and cracked my screen but there was no need to worry, foneangels were there for me, I gave them my phone and had a coffee and before You know it I had a new screen. (and it is very competitively priced.)… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“The best phone company! ”

Written on: 22/10/2014 by PriscillaO'Rourke (1 review written)

I paid the extra £14.99 to get my phone back within the same day, it was ready within half an hour! Excellent customer service! 12 month guarantee included!! I would definitely recommend to friends and family! The new screen even fixed one of my speakers that had broken!!… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Very Pleased”

Written on: 22/10/2014 by BrandonBowman (1 review written)

NOthing worse than having a cracked screen on your IPAd but they fixed it efficiently and in the time scale promised. Thanks… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“ipad screen repair”

Written on: 21/10/2014 by qwertyuiop1324 (1 review written)

All good. Quick and efficient… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Repairs to school ipads”

Written on: 13/10/2014 by sockets37 (1 review written)

We had accumulated 35 x iPad 2's to repair - some basic like cracked screens, some with power supplies etc. We called FoneAngels for a quotation and found their costs to be very economical. We sent 2 iPads for repair and these were returned within 3 days, both completely fixed and working fine. We then sent the rest of the failed units to FoneAngels. These were repaired and returned within 1 week. All units are working faultlessly - none have needed return despatch for remedial 'fixes'. The… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Super quick and excellent service”

Written on: 13/10/2014 by JillianHardy (1 review written)

I sent my iphone 5 in for a new battery and new charging dock under an express repair. I dropped my device off at 9am and waited in reception while my phone was being fixed. I was walking back out the building at 9.30am with what felt like a brand new phone. The battery is excellent and over all I'm very happy with the service and how quickly it was repaired. I will definitely be recommending! Thank you… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Would highly recommend ”

Written on: 13/10/2014 by LeeAdams467 (1 review written)

I used foneangels to repair an iPhone and I was very impressed with the service and end result. They were very efficient and by far the cheapest I could find. I have since recommended it to two friends who had an ipad mini and iPhone repaired and both were extremely happy with theirs as well… Read Full Review

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★★★★★
FoneAngels - www.foneangels.co.uk

“Quick service, excellent repair”

Written on: 13/10/2014 by Miltonr445 (1 review written)

I recently sent an iPhone in for repair of a cracked screen to Foneangels and was very happy with the results. The quality of the repair is flawless and the turnaround time was actually quicker than expected. I was also very pleased with the price. I received excellent communication throughout the process and would certainly use them again… Read Full Review

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★☆☆☆☆
FoneAngels - www.foneangels.co.uk

“SOS DON'T SENT YOUR PHONE THERE!!”

Written on: 13/10/2014 by Ntinark (1 review written)

After reading the 'real' reviews I found out that I’m not the only unlucky person that had this terrible experience with this company. I sent out my Galaxy S4 for repair as my screen was cracked. The LCD was working excellent as I had it with cracked screen for a few weeks as I didn’t know where to send it for repair. Everything was working excellent. I sent it out on 28.06 and after many calls and emails finally I received back on 14.07 (should make 5-7 working days). I was very happy that… Read Full Review

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★☆☆☆☆
FoneAngels - www.foneangels.co.uk

“Fone Anger more like!!”

Written on: 09/10/2014 by RoyColvin (1 review written)

Do not get into their clutches cos it will lead only to frustration, delay and official dispute channels to get a refund on a bogus service. I broke the screen and lcd on my Samsung S4 i9500 mid-July, and against my intuition went with this bunch. They were quick to take the money and have the courier collect the device, but then it all ground to a halt. Only once they'd had it for a week did they say they had a problem with spares - how about before I sent it? They said it would take another… Read Full Review

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★☆☆☆☆
FoneAngels - www.foneangels.co.uk

“AVOID AT ANY COST!!!! ”

Written on: 08/10/2014 by miloslavdivis (3 reviews written)

My experience with this company is terrible. I paid extra £14 for courier collection (you pay for return, so total postage fees were £22.99), to speed up the repair. Ordered on Thursday and on web pages they promise 3-5 working days. On Friday next week I was told, that they had to order something for replacement and it will take longer "Due to a problem with a recent stock delivery we have had to re-order the parts needed for your repair. It will be approximately 3-5 working days extra." On
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★☆☆☆☆
FoneAngels - www.foneangels.co.uk

“Phone returned unfixed and with additional damage”

Written on: 06/10/2014 by KateBixter (1 review written)

Phone was sent to Foneangels with a severely cracked screen but was in full working order (touch screen, lights and all buttons were working). Received an email stating on pre-inspection the LCD screen also required repairing at a cost of £134.99. I requested for the phone to be returned to me without any repairs carried out as this was more than I was prepared to pay. On receiving the phone back the LCD screen now doesn't work at all (completely black) and one of the buttons clearly doesn't… Read Full Review

Ntinark's Response to KateBixter's Review

Written on: 13/10/2014

Exactly the same situation. I think is their policy to damage the phones and ask for money.

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