Oh how I wish I had read the reviews first...

Was there anything I particularly didn't like about my transaction?

Hmmm...This turned out to be a classic Fone Angel encounter for my iPad mini cracked screen repair - "Upsell" on the repair after initial investigation (oh the camera needs replacing), "Parts shortage" that delayed the repair for 2 months (only informed after the suggested additional repair), "glitched on return" (app ghosting); "denied their was a ghosting problem" on re-investigation - took forever to get back a second time; "failed to deliver a promised 25% refund" (tried for 50 but got shot down), plus return of second P&P fee; "failed to reply to emails" without being constantly chased...Oh one thing in fairness and balance, I do have a repaired iPad - though my model has been surpased by several newer versions in the interim period of NOT HAVING ONE TO USE for so long.

Still no refund; Fone Angels removed reviews stating I didn't exist as a customer; Reviews naturally re-instated after providing proof of purchase and several extensive email trails...can't call Fone Angels as telephone number is for show, not use.

Have so far: - asked nicely for a refund, pestered with repeated emails, either been ignored or politley fobbed off. I have threaten legal action, logged matter with Trading Standards and sent in a sob story to Watchdog.

To use Fone Angels, or not to use Fone Angels...your call, but you may end up with FA.