FoneAngels - www.foneangels.co.uk Review

From the start I didn't get any response when I used the online tool to book in my ipad (they were supposed to contact me within 48 hours to confirm when a courier would pick up my ipad). I had to call them after a 72 hour wait. The courier picked up my ipad and I heard nothing after 6 working days (return is promised in 5). Again I had to contact them. They still hadn't had a delivery of screens but told me on the phone that I had an issue with my volume button. I paid the invoice they sent me. Another week on and I had to call again and was promised delivery in two days. Still no luck. As I was passing nearby I picked it up after more than two weeks of no response and the screen not being fixed. The next day I took it to a local company who a) fixed it within 30 minutes and b) showed me the volume button worked fine. Awaiting a refund from them. Would not use again. The company also called last night to see if I would up my star rating. As I would not they complained to trust pilot (maybe to say I was not a customer) and had the review temporarily taken down until I could prove purchase - which I now have.