Unprofessional

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BuzzBox - www.buzz-box.co.uk
★★★☆☆
3.1
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14Cox's review of BuzzBox - www.buzz-box.co.uk

“Unprofessional ”

★☆☆☆☆

written by 14Cox on 10/09/2016

Called in at 9 o'clock to ask if they could unlock a Samsung galaxy s4. The guy behind the counter took all the relevant information and told me they could indeed unlock it. Told me to leave it with them and it would be ready in 2 to 3 hours, Excellent!! I thought.
2 and a half hours later I called back to collect my unlocked phone only to be told the engineer hadn't turned up for work. I asked for my phone back as I needed it.
I phoned again after lunch to enquire if the engineer had eventually turned up. He had!! Excellent,I thought,so I returned with my phone. Only one hour to unlock it this time, even better!
An hour later I returned to collect my unlocked phone only to be told they can't unlock it after all. They don't have the relevant software apparently. But it'd a Samsung galaxy s4??? Probably one of the most common photos around??? Nope sorry, total waste of a day

  • Customer Service

  • Value For Money

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