Vodafone Customer Services ??? The Original Black Hole.

Mis-sold payg tariff in Reading store.
Two revisits to store. No refund.
Two phone calls to Customer Services, very long wait to be connected, and no help. Advised to contact store.
E-mailed with full details. Automated response with promise of contact within 24h. Still waiting.
Two letters to Customer Services including registered delivery. No response.
One month later, now taking Court action.
Never again.