Beware of excessive charges if you stray over your tariff

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Virgin Mobile UK
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Madilynw143's review of Virgin Mobile UK

“Beware of excessive charges if you stray over your tariff”

★★☆☆☆

written by Madilynw143 on 22/12/2014

Unscrupulous Virgin mobsters are only out to screw you for every penny they can get out of you if you stray over your tariff extortionate charges apply if you go over your tariff like £1 if you go over your internet limit by only 1kb 41p a minute for free phone numbers £5 for premium rate sms texts that you did NOT sign up for (a nice little earner for them) and any little bit over your minutes premium rates apply.

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Asterix100's Comment

Written on: 29/12/2014

Yo ur review is very similar to my own experience (see my review) although i did forget to mention the £5 premium rate sms text i received a few weeks ago even rang Virgin and they confirmed that i must signed up to a service although NO way not that stupid to fall a sign up to anything , wonder if this is some inside job by a Virgin employee who knows but the call centre advisor told i signed up to a charity and just text "stop" so not to receive any more although certainly not happy to be charged £5

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