The Phone Warehouse thephonewarehouse.net Reviews

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Latest Reviews

★☆☆☆☆

“Phone didn't arrive. Had to get refund from Credit Card”

Written on: 27/03/2013

As mentioned by other reviewers seems nothing but a catalogue of lies. Ordered phone - didn't arrive - phoned to be told that their supplier could not deliver till the next week and they had sent me an e-mail (which I never received) - numerous e-mails and attempts to call to chase them - sent recorded delivery letter listing all communications and insisting on a refund - this prompted an e-mail to tell me my refund was being processed - waited 2 days to see if money would come through -... (read more)

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★☆☆☆☆

“ My phone never arrived!”

Written on: 30/08/2012

Echoing the other reviews - very difficult to contact seller, they seemed nice when I got through by calling them, but my phone never arrived. Originally I was told that it had been delayed because they had to backorder the phone and "I should have received an email about it" (I hadn't). I waited, nothing happened. When I got through again I was asked to check with my local sorting office because "it had definitely been sent". Since then I haven't managed to make any contact with them, the... (read more)

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★☆☆☆☆

“BE WARNED THEY ARE RUBBISH THEY SHOULD BE INVESTIGATED...”

Written on: 29/08/2012 by johnstonalan1 (1 review written)

BE WARNED THEY ARE RUBBISH THEY SHOULD BE INVESTIGATED BY THE POLICE.THEY WILL NOT ANSWER E-MAILS YOU GET NO PHONE AND NO MONEY BACK. (read more)

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★☆☆☆☆

“still no phones from order paid and placed in March!!!”

Written on: 21/08/2012

I placed an order after speaking with the gentleman who answered the phone as i was concerned about the authenticity and reliability of this type of company. He sounded nice nad straight foward so I went ahead with the order. They took the payment from my card but the handsets were never received. The order was placed in March and I have called everyday, 3 times per day only to get an answer phone. On the one occassion i got through I was assured the handsets would be sent out. They... (read more)

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★☆☆☆☆

“AVOID THIS SELLER AT ALL COST!”

Written on: 15/07/2012 by geeb

Do not trust this seller or any of their guarantees about the grading of the phones or the GUARENTEED promise of your money back. They will not reply to any of your emails or return any phonecalls. The phone I purchased was listed as Grade A, absoulute rubbish, case badly marked with colour flaked off and scratches, screen full of scratches, slider clicks when used. The credit card company are now involved in recovering my money, I am also going to take the phone to my local trading standard... (read more)

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 11/06/2012 by NIXON27 (0 reviews written)

I am writing this review today to try and prevent my mistake happening to anybody else, I have recently purchased a samsung EH250 for my grandmother via thephonewarehouse.net. She has never ordered anything off of the internet and is very skeptical of doing so. I managed to talk her into agreeing to purchase the item online we placed the order on May 27th payment made by Debit card there and then it is now June 11th and no phone. Have called their number over a dozen times and managed to get... (read more)

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