told was water damaged

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Guest's review of Carphone Warehouse

★☆☆☆☆

“told was water damaged”

Written on: 13/08/2014

had new contract samsung phone not had samsung before was having few problems with phone thought ot was just me getting used to new make modle ect spoke to family member with same phone advised take back to carphone warehouse monks cross york were phone from they sent it away came back told me it was water damaged i knew my phone had never been near water they where saying could be steam from kettle bathroom moisture in air all rubbish as i knew my phone was not water damaged. spoke to manager he was just as rubbish insisting water damaged .left there took phone to phone fix foss islands york they sent away came back had been a fault on mother board no water damage at all will never use conning carphone warehouse again appauling customer service

  • York Monks Cross

    Branch Visited

  • samsung ace monthly contarct

    Goods purchased & cost

  • Quality of service

  • Layout of shop

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