Useless unprofessional

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Ignacioa270's review of Carphone Warehouse

★☆☆☆☆

“Useless unprofessional ”

Written on: 29/03/2014 by Ignacioa270 (1 review written)

Went I to the branch at Newport Isle of Wight there was only one customer been served and two other members of staff milling about messing with there tablets. Finally after 10 minutes of me trying to get one of them's attention a lad of about 20 came across all polite so I told him I was interested in the iPhone 5s as an upgrade he then walked off with no explanation and then another bloke came over so told him the same then he gave a excuse and went off saw them both chatting behind the tills both completely blanking me only to help a couple of people that walked in the shop? So basically of your a new customer you get all the help you need but if your requiring an upgrade there not interested suppose less commission on upgrades so sorry CPW you lost my custom why because I was also going to buy an iPad Air along with the upgrades also complaints department useless so would I recommend CPW no way there staff are rude complaints department useless so stay well clear

  • Newport Isle of Wight

    Branch Visited

  • Nothing lost my custom

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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