Carphone Warehouse – Questions & Answers

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Asked by AM1308 on 2nd October 2014 Report this content
I signed up for a 24 month contract on O2 through Carphone Warehouse. Sim didn't activate after 24 hours so I rang O2 and I don't exist. After a very lengthy wait got through to Carphone warehouse and they have no details of my contract. They told me to go back to the shop with the phone and they would have to put it back through the til and re register me. Does this mean, if I don't do this, I have a 'free' phone and no contract? A wee bit dishonest but wanted to check if this has happened to anyone else and if, months down the line they caught up with them? Ta!

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Asked by sandrad3 on 6th June 2014 Report this content
I have been locked in a contract I did not ask for. They keep fobbing me off. I have complained but no result. What do I do?

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Answers (1)
Report this content Cyberraver Written on: 22/07/2014
Cancel the direct debit, and then phone customer services.
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