Great service with a smile, very helpful. I ran over my phone with my car it was in a right state, was bent and wasn't coming on at all. Took it to The Phone Hut, thinking they wouldn't be able to do much with it as it was in that much of a state. Amazingly they managed to bend it back into position and replace the screen. I was made up!!!!!

I thought my phone might be a write-off, but Phone Fix repaired it for me and now it's as good as new. Excellent service - fast, friendly and knowledgeable. Highly, highly recommended

Left an LG nexus 4 for repair of cracked rear glass. On collection new glass was not raised at base and on one side. Phone Hut un-accepting that this was incorrect, stating as they had to use tape rather than glue and did not have the press to press flat it would look like that. After lengthy argument (from me - shop owner refused to discuss or acknowledge "didn't need to be talked to like that", even though i was not rude and did not shout - told me there was no profit in the job and "just likes to do what they can to help people out") they took the back off to show me they had done it right, but on re fitting the glass they actually inadvertently improved the fit!! (but still wouldn't admit any fault) Still botched as the plastic surround has been chewed up where they levered the old glass (clearly nothing used to try and protect or minimise this - multiple points of damage) and as they lifted and reseated it on the same tape, the back glass is already lifting off again after just an hour - so will have to send somewhere else at additional cost. Please do learn from my mistake, find an alternative repair centre - mail order or local.

My ex left my sons blackberry 9900 into The Phone Hut to have a damaged screen replaced. They told her it would be ready later that evening, or in the morning. She called at 5ish to be told that it would be ready in the morning. By 2pm the next day, we still didnt have the phone back. My ex understandably likes to be able to connect our son when he's out with his friends (he's 12) and was getting anxious that the repair would run into the weekend, so I called them to ask if they had any idea when it would be ready. I got a ton load of attitude, telling me that they were doing their best and that they've had to wait for a part to come in, and that I wasn't his only customer. Hey, I understand that within any supply chain there will always be delays. I tried to explain that maybe they shouldn't have told us it would be ready the previous evening or that morning when those deadlines couldn't be met - but all along the guy was rude and defensive. He said it should be ready in an hour, and we agreed to disagree and ended the call. Speaking to my ex later that evening she mentions that this guy told her that I was rude earlier!! I called him back to contest this complete lack of understanding for customer service, and guess what... He hung the phone up on me! The repair cost £45 and now the phone keeps freezing, and the speaker is really muffled and its difficult to hear the caller. I'll be taking it to a blackberry specialist to have it completely overhauled as its obvious he's not properly tested the handset after repair. Avoid at all costs