iGadgets Recycled Reviews - www.igadgetsrecycled.co.uk

★★☆☆☆
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★☆☆☆☆

“DO NOT USE - ABSOLUTE JOKE”

Written on: 05/11/2015 by 108597 (1 review written)

I was slightly apprehensive to use Igadgets as there offer seemed too good to be true and so it was!!! They offered me £163 for my unlocked iphone 5s and i actually got £40.50 for it. Firstly they say they will send an envelope to you to send the phone in which will be recorded, when i took it to the post office i was only insured for a loss of up to £50 anyway so paid £7 to send the phone recorded delivery. I then got an email a few days later saying there was a fault with the LED screen… Read Full Review

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★☆☆☆☆

“Absolutely awfull experience, complete lies, do not...”

Written on: 04/11/2015 by Loobsbonj (1 review written)

Do not use this company, I sent 4 phones all with the highest offers I had found! Once they received them they sent new offers of half the money saying they were cosmetically poor! This is all lies as they were all in excellent condition with there boxes. Wish I had read all the other unhappy reviews before I used this company! PLEASE DO NOT USE THEM YOU WILL END UP WITH THE LOWEST OFFER ONLINE, Go with someone trustworthy! Offers went from £125 to £75 and £44 to £22… Read Full Review

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★☆☆☆☆

“BEWARE OF THIS COMPANY”

Written on: 01/11/2015 by dtucker2015 (1 review written)

I found iGadgetsrecycled to be painful to deal with. I have used many 'sell my phone' companies in the past with no trouble or bother whatsoever. I decided (unwisely) to try iGadgetsrecycled because using a comparison site they made (by far) the highest offer for my mobile. It was a mistake. The mobile was in excellent condition and I tested it fully before sending to them (well wrapped and protected). When they received the phone they responded by saying that there was a faulty LCD (white… Read Full Review

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★☆☆☆☆

“BEWARE do not use this site”

Written on: 01/11/2015 by Edwardsim45 (1 review written)

Do not under any circumstances send your phone to these people. They will not give you what they promised. They will make up a fault/problem with your phone and say that it can't be recycled then recycle it for nothing. I wouldn't recommend to anyone!… Read Full Review

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★☆☆☆☆

“Do not use ”

Written on: 30/10/2015 by EsperanzaFraser (1 review written)

Awful company, still waiting on payment. Offered £100.20 on site, sent phone away and they said there was a "fault" offered me £37, declined. Then offered £55, declined. Then offered £80 so agreed. No money yet. Nightmare to get through on phones, no one answers emails and staff are rude… Read Full Review

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★☆☆☆☆

“Phone was sent off and know they say it's a stolen item”

Written on: 28/10/2015 by Londonman32 (1 review written)

Hi all stay well clear!!!!!!! I sent my phone off to igadgetsrecycled having seen that they would offer me £136 for my mobile. They said they have received my phone then today I get an email saying we are keeping your phone as it's a list/stolen device. I don't think so igadgetrecycled. I have had this phone for 2 years with ee. They said I had to get in contact with a company and after googling them GSM.com there is no such thing. If this doesn't get sorted asap trading standards will be… Read Full Review

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★☆☆☆☆

“Beware ”

Written on: 27/10/2015 by Hopkins200 (1 review written)

I sent my phone to igadgetsrecycled, only for them to devalue it by 20% from their original offer. My phone had been in a case with screen protector on the whole time i owned it as was in good condition. I now have the privilege of paying them £5 to get my phone back. Beware igadgetsrecycled! !… Read Full Review

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★☆☆☆☆

“No Phone - No Money - Don't Use”

Written on: 23/10/2015

Very pleasant and efficient until they had received my iPhone. Then everything slowed down. As others have said, the offer was then reduced. Once accepted, I was advised that the money would be transferred to my account within 5 working days. Rang up on day 5 and day 6, but was assured that the transfer had been initiated. Day 7 still no money. These people are dishonest - don't use them… Read Full Review

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★☆☆☆☆

“ AVOID”

Written on: 21/10/2015

I believed my counter offer to be a £25 reduction off the original £142 for a cracked photo lens cover (camera in full working order)...on my acceptance email I Clearly state I am happy to accept £25 off original offer....no one got back to me to correct me as apparently it doesn't get read ...so I lost £115... As if I would of accepted £25? I called the very next day when I was shocked to know of the misinterpretation only to be told we can't help you...I am trying to have the complaint… Read Full Review

Charlotte_Monk's Comment

Written on: 05/11/2015

I did completely the same thing! Saw the faulty value as £40 so accepted this and then realised they actually reduced my original quote from £160 to £40 because of an led problem which I know doesn't exist!! Are you still having issues or has anything been resolved?

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Sarahbartlett-Bond's Comment

Written on: 05/11/2015

They would not help... Totally refused would not let me back out and paid £25 under their terms and conditions more phone did not fall into the 80% reduction.. When I challenged this I was totally ignored. Sorry to hear you have a similar issue

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Charlotte_Monk's Comment

Written on: 06/11/2015

Thanks for the reply.
I have written a formal complaint and sent it to the manager so will let you know if I get anywhere with that but I really doubt I will.
It's not even the money I have lost out on its the principal that they have got away with conning people!!!

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★☆☆☆☆

“Un-trust worthy”

Written on: 21/10/2015

This is another case of ripping the customer off, they over a price based on the condition of the phone. Once they have the phone they reduce the offerWhen i phoned to ask why i had not received the original price and asked for the phone to be returned, i was informed it had been recycled and the revised payment had been processed. Company staff are very rude and the operation is un trust worthy. Would avoid using this company… Read Full Review

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★☆☆☆☆

“Bloody Awful!!!!”

Written on: 18/10/2015 by vkRalston249 (1 review written)

Sent in my phone with accessories (box, charger)as requested was told that there were a number of problems with it and it was not worth as much as their original offer, after refusing two very poor offers, I enventually got my phone returned without box and charger, their resons given for my phone not being worth as much are a total load of rubbish, I would advise everone to avoid this company… Read Full Review

Dayne3's Comment

Written on: 19/10/2015

hi, how long did it take for them to send your phone back? I'm currently having the same experience, asked for my phone back on the 9th of this month and still haven't recived it!

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★☆☆☆☆

“awful disgusting service ”

Written on: 17/10/2015 by heatshav (1 review written)

1 is to high for this company.my money never came through i was just ignored terrible online service they just didn't care. they should be shut down… Read Full Review

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★☆☆☆☆

“Dreadful Company - Do Not Use”

Written on: 12/10/2015 by isManning171 (1 review written)

Sent IPhone 4S online offer was £67.50 came back with £15 offer due to faulty mute switch. Declined offer it was the then increased to £25. It took several emails and phone calls to get phone returned. Eventually phone arrived back less the box and charger I sent them. It's on the small print. BEWARE OF THIS COMPANY DO NOT USE. Never had problems with other companies which we ha used frequently.. From experience company's the work like this don't survive… Read Full Review

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★☆☆☆☆

“Worst customer service”

Written on: 09/10/2015 by JaneC1992 (1 review written)

Sent my iPhone 5c to them in August. It was in pretty bad condition accepted the offer, sent an email telling me payment had been made, 5 days later no money in my account. I called them to find out what was going on to be rudley asked for my account details turns out they paid it into an account with a different sort code was told would take up to two months to get it back. A month passed no communication what so ever so emailed them to be told they are still waiting for it to be paid back in… Read Full Review

Wee-P88's Response to JaneC1992's Review

Written on: 27/10/2015

Hi, I am having issues getting through to them. I just sat for an hour on the phone but when I reached 1st place in the que I got pushed back to 8th place. I am very upset but this. do you have a direct email address please? Thanks

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Wee-P88's Response to JaneC1992's Review

Written on: 27/10/2015

Hi, I am having issues getting through to them. I just sat for an hour on the phone but when I reached 1st place in the que I got pushed back to 8th place. I am very upset but this. do you have a direct email address please? Thanks

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★☆☆☆☆

“Avoid this company at all costs!”

Written on: 09/10/2015 by Olived131 (1 review written)

Sent in two phones, both in good condition. Received a "Sorry...we have had to amend your sale" email from them for both phones as they claimed the phones were only in 'average' condition. Was then offered a price 30% lower for both phones. Do NOT use this company to recycle your phones!… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 06/10/2015 by vedgar1404 (1 review written)

Saw iGadget on a comparison website would offer me £161 for my iPhone 5s which was in perfect condition. This was much more than O2 were offering. I requested a freepost package to be sent, it arrived quickly and I posted the phone back the same day packaged in bubblewrap. 2 days later I receive an email confirming they had received my phone and they would check it's condition. The day after I received an email saying that the Cosmetic Condition was 'AVERAGE' and they could offer me £126, I… Read Full Review

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★☆☆☆☆

“Feel cheated! Avoid - there are much better alternatives”

Written on: 11/09/2015

I've never posted to one of these forums before but I feel so upset at the service provided by iGadgetsRecycled I felt compelled to warn others. Avoid this company. 1) The price they identify on their website is dependent on the condition of your phone. No real problems there....except if you look at their T&C carefully they categorise A* and A condition (required for full payment) as being "Brand New - SEALED - UK Spec". Totally unrealistic for a recycling company in my opinion. I sent in an… Read Full Review

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★☆☆☆☆

“AVOID - swindle artists”

Written on: 10/09/2015 by Burton210 (1 review written)

changed the price of my phone three times and they never pay you the price they initially promised.They are swindle artists avoid at all costs you better of selling your fone on ebay!!!… Read Full Review

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★☆☆☆☆

“Don't believe what they offer”

Written on: 01/09/2015 by Albert0963 (2 reviews written)

Igadgets offered £65 for my working iPhone 4s and I sent it off. They checked the phone and claimed the battery was faulty so revised the offer to £18. When I rejected it, they offered me "as a gesture of goodwill" £25. Again I told them to stick it and asked for the phone back. From sending to receiving back took 17 days!!!! In the meantime, I had obtained another offer of £65 from Mazuma. I posted it on the Saturday of Bank holiday weekend and was paid out the full amount on the Tuesday… Read Full Review

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★☆☆☆☆

“Don't use”

Written on: 27/08/2015 by AngelaWilloughby (1 review written)

I sent a Samsung galaxy note 2 and it was in perfect condition with a bit of the white worn away round the edges I sent it back with original box in perfect condition the highest price for it was £90 and I got an email back saying they would only give me £45 as its in poor condition now I had someone check this before I sent it and it's most definitely not in poor condition I barely used the phone. I wouldn't use them as they are offering as little as possible and keeping great phones. I've… Read Full Review

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