iGadgets Recycled Reviews - www.igadgetsrecycled.co.uk

★★☆☆☆
2.4 / 5
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★☆☆☆☆

“Took my phone over a month ago and still not paid me...”

Written on: 30/04/2016 by Ivyi472 (1 review written)

Took my phone over a month ago and still not paid me agreed price even after knocking quoted price down.... Do not use this company Contact was always good quick to respond shame the content of the response was not true!!! Guess that's a positive for them??? !!! STAY AWAY!!… Read Full Review

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★☆☆☆☆

“Would give no stars if I could. Absolutely disgusting ”

Written on: 29/04/2016 by abbiemh (1 review written)

Absolutely disgusting service! My partner sent his phone off around a month ago, still no payment! Told it would be 10 working days (this was already half a month after he posted it) and this is after no response from them for weeks! Today is the tenth day and guess what, no payment! Very rude on the phone and told well it can take to the end of the day, working with bank payments myself I know up until 3;30 it's not going in that day. worst service I have ever come across, avoid at all cost!!… Read Full Review

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★☆☆☆☆

“Dreadful service ”

Written on: 28/04/2016 by 270Crabtree (1 review written)

This company should be avoided at all costs. They will haggle with you on the price of the phone and then not pay you... It's Been over 4 weeks and I'm still owed money for my phone!!!!… Read Full Review

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★★★★★

“Very satisfied with fast service”

Written on: 27/04/2016 by 1961Wagner (1 review written)

Very fast service. Received the recyclable bag the next day after applying . Posted and within 3 working days received a text to call for valuation quote. The assistant I spoke to was very professional and we came to an agreement I was very satisfied with. Would defiantly use this company when selling future phones… Read Full Review

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★☆☆☆☆

“Worst company ever! ”

Written on: 27/04/2016 by RylandEmery (1 review written)

Sent a basically perfect iPhone 5S and they fabricated that there was a crack on the screen and cut the valuation by 102. Totally unacceptable, then the have the nerve to charge £5 to send the phone back. The whole company are just a bunch of schemers, you should avoid iGadgets recycled like the plague. … Read Full Review

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★☆☆☆☆

“Sent phone in that was perfect as it had never been...”

Written on: 27/04/2016 by AmandaMonaghan (1 review written)

Sent phone in that was perfect as it had never been out of a case. Sent me a text to call them as they had a valuation. Told me it had damage and the girl on the phone was confusing saying it had a dent etc. I said well it didn't before sent it you. Do not send your phone to this company you will not get the money quoted and its a waste of time. I asked for them to send the phone back and they upped the money slightly, but they had already burnt bridges!… Read Full Review

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★☆☆☆☆

“Scamm ”

Written on: 23/04/2016 by PranavCantrell (1 review written)

I'm leaving one star because I can't leave 0.Avoid at any cost first they try haggle the price after 3 weeks I am still not paid and waiting… Read Full Review

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★☆☆☆☆

“Waiting for payment ”

Written on: 22/04/2016

Recently used igadgetrecyled to recycle a Samsung Galaxy S5. Phone was in good condition for a 2 year old phone and was happy with quoted price for it. Once they received the phone they knocked £15 off the agreed price because there was some slight scratching around the charging port.....WTF.....IT IS 2 years old. Had to agree to revised price as it seemed like a lot of hassle to get phone back. Received an email stating that I would receive payment ( BACS ) within 10....yes TEN working days… Read Full Review

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★☆☆☆☆

“Shockingly bad service AVOID”

Written on: 21/04/2016

From them receiving my phone to the money being in my account took 6 weeks! There was a bank holiday weekend in between (fine) but then took 12 working days from them sending a "we are processing your payment" email to the money being in my account.. 2 days more than the ridiculous 10 working days stated in their terms and conditions. We live in 2016 Igadgets where for a uk business paying a uk customer takes 3/5 working days! The only thing I can assume is that (from the customer service… Read Full Review

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★☆☆☆☆

“Avoid ”

Written on: 18/04/2016 by WarrenC (1 review written)

This company had my phone for over 1 month before eventually paying out! Firstly they tried to say my phone was only worth £94 due to the state it was in (there was nothing wrong with it) to which I declined. They then offered me the same price mazuma/envirophone was quoting to which I accepted. It took several days with no response to which I sent an email to chase payment, they then sent an email to say payment will be made in 10 days, this didn't happen. On the 11th working day I phoned to… Read Full Review

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★☆☆☆☆

“Appalling!!!!”

Written on: 15/04/2016 by Lau28 (1 review written)

Quoted £57 for phone... 4 weeks later still not received any money and now I've been told only getting £20! " customer service advisor" hung up the phone when queried! Absolute joke!… Read Full Review

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★★☆☆☆

“Avoid!”

Written on: 12/04/2016 by jayaw (1 review written)

I wish I had seen these reviews before I found igadget on Moneysupermarket. I was offered £140 for my iphone5S. I sent it off, waited and then got an email offering me only £116, with no explanation at all. It was in very good condition for a 2 year old phone. You then have the option of PAYING to have it returned, or accepting their offer! Reluctantly I accepted but I will never use them again and I would strongly advise anyone else not to as they only make a good offer to tempt you in… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS MOB!!”

Written on: 09/04/2016 by VeryDisappointedCust (1 review written)

I sent my iPhone 5s to these people over 3 weeks ago, they offered less than the original offer even though my phone was in excellent condition. It says on their website that you will receive your money within 7 working days after acceptance, it has now been 17 working days after acceptance and I am still waiting!! I have emailed them twice and they have never replied, I have just emailed them for a third time today. Please, please, please do not use this web site. Where's my money igadgets??!… Read Full Review

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★☆☆☆☆

“JUST AWFUL”

Written on: 08/04/2016 by MOODYBLUES77 (1 review written)

So, I'm still waiting for the payment of my iPhone 5c. Called and I use this description very loosely. 'Customer Service' Everything was all pleasant, till I started asking questions. Like, Why haven't you paid for my phone? Why can't you contact the people who deal with payments? Can I speak to your boss? Accused me of being patronising?! Sorry, I'm the customer, and you have something that is STILL mine and you STILL haven't paid for it. Terms&conditions state that ALL bank payments will be… Read Full Review

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★☆☆☆☆

“Not received cash yet ”

Written on: 08/04/2016 by LenaMcCoy (1 review written)

Been a month now since I sent my phone in. Has anyone here actually received money for their phone?… Read Full Review

Moodyblues77's Comment

Written on: 08/04/2016

I checked their term and conditions this morning and ALL bank payments should be made within ten days of you accepting the offer. Like you I am still waiting for payment. If I do not receive payment I will contact to police and reporting my phone as stolen. GOODS NOT PAID FOR. Maybe it's something you should do?

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Lewis215's Comment

Written on: 09/04/2016

I'm still waiting for my money too nearly a month after they received my phone. They tried reassuring me it will be clear in my bank midnight April 11. So I shall wait till Tuesday to see if it's in, if not I'm going to get them done for breach of terms and conditions and il also contact the police for theft of my phone as they owe me £365! I will never use this company again and I've already informed Trading Standards about them as I've had an awful experience with them. Hope you get your money soon.

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★☆☆☆☆

“AVOID DO NOT USE THIS COMPANY!!!”

Written on: 31/03/2016 by ZackaryThompson (1 review written)

It's been 3 weeks since they received my phone and today's email back says it will take another week before it will clear in my bank! On there site it states they pay immediately, no waiting for your money what rubbish! They lie and you get fobbed off when chasing payment! It does not take 10 working days to be paid by Bacs! I sent another phone to Mazuma although the price was less they actually kept to there word of receiving testing and paying the same day by 5pm! I am fuming with this… Read Full Review

Rubyleigh's Comment

Written on: 06/04/2016

Thank you. Will not use now and will tell all my mate's to avoid.

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★☆☆☆☆

“I should have read the reviews on the Internet before...”

Written on: 29/03/2016 by Angrybirdsfan (1 review written)

I should have read the reviews on the Internet before I sent these people my phone. What everyone says is totally correct. They offer you a decent price, but when they get the phone they then practically halve it. When you decline this, they up the offer a bit obviously hoping you're fed up with the process & will just accept. There's no explanation of why they lower the offer, just "did not meet our conditions ". My 4S was old but I had taken exceptionally good care of it. I sent it… Read Full Review

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★☆☆☆☆

“Rubbish company ”

Written on: 29/03/2016 by Stepque1981 (2 reviews written)

I sold my broken iPad mini through sellmymobile.and this company popped up so I quickly received my envelope and sent my item to them. When I originally put my details in they new the iPad would not turn on and the iPad was is perfect condition other than this. After waiting 10 days they told me the item wasn't working and would offer less I reluctantly accepted through there email process it's now been 5 weeks and still no payment! When I send emails all I get is very short blunt emails back… Read Full Review

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★☆☆☆☆

“DO NOT SELL TO THIS COMPANY”

Written on: 24/03/2016 by russell1973 (1 review written)

I sold my iphone 5s to this company who quoted me £150.00. This was a fully working phone with no problems at all. When they received the phone they said that they could only offer £27.50 as there was a problem with the screen. I declined their offer and asked for the phone to be returned. The phone was sent back in a lightly padded envelope and not in the original iphone box that I sent it off in! I now have an iphone with a damaged screen. Luckily no further damage damage occurred during… Read Full Review

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★☆☆☆☆

“Offered £123 then amended it to £80”

Written on: 21/03/2016 by MintyMoonface (1 review written)

Apparently, despite my phone being immaculate, it did not satisfy their conditions. they sent an email with the amended offer and will push it through if they get no response which seems highly suspect to me. Still waiting for payment 2 weeks later. Just avoid them and go with a better rated company… Read Full Review

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