iGadgets Recycled Reviews - www.igadgetsrecycled.co.uk

★★★☆☆
2.9 / 5
53.2% of users recommend this
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★☆☆☆☆

“WARNING DO NOT USE!!!!”

Written on: 07/07/2014 by eg22 (1 review written)

I sent away a samsung galaxy S4 it was in perfect condition apart from the odd scratch on the back of the phone cover, It was only a few months old and worked perfectly. I normally used Mazuma who i have never had any trouble with, however only offered me £120, igadget offered me £170 and i sent for the package straight away. I double bubble wrapped it to be on the safe side. About 3 days later i received an email quoting the screen was cracked, the camera didnt work and other issues with… Read Full Review

D.bramwell86's Response to eg22's Review

Written on: 08/07/2014

Completely agree with the above.
It has taken two months, 5 emails and 2 phone calls of which both I was made to wait an hour before they answered.
I was quoted 120 pounds and I heard nothing for weeks to then receive a check for £17. Apparently it's accepted now and they have moved the phone on so nothing can be done.
I will be going through the ombudsmen to try and claim some of my money back!

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★☆☆☆☆

“Avoid at all costs!”

Written on: 05/07/2014

We sent off 2 iphone5's both were in very good condition, no damage to the screens, the only marks on the phones were by where the phone charger went into. We were told we would get £205 for each phone, we sent the phones off, we packaged them well to avoid any damage. A few days later we received an offer of £60.00 per phone as there was pressure damage to each phone. This was declined by us. After reading a few reviews I called the company and spoke to a helpful man who said they would… Read Full Review

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★★★★★

“Overall a good service.”

Written on: 04/07/2014 by N31LC (1 review written)

Easy to use website, highest price offered, jiffy bag arrived the next day. I paid the extra postage for tracking and to increase the insurance cover and received confirmation that my phone had arrived, been checked and I would get the full amount in up to 8 business days. Payment never arrived but after sending an email to chase it up, John replied within 20 minutes and the money cleared my account 2 days later so I am pleased with their service and the promptness of John in rectifying the… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 03/07/2014 by Lolak371 (1 review written)

After waiting for almost two months for any sort of payment from my iPhone 5s which I was originally quoted at £300 I am yet to receive any money at all! They first tell me that they had sent an email with a new price of £196 and because I had not replied to the offer I could not get my phone back as it has been sent off to be recycled! They have pushed the dates back further and further for the money and after numerous phone calls and emails I fear I will not get my money. I am going to be… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 03/07/2014 by tonymacquire (1 review written)

I was told a price i would get for my phone, then an email saying i would be paid only a quarter. I was told then sent out the offer letter (this was not sent) and they couldnt do anything. A bunch that have done this time and time again, DO NOT use under any circumstance - use another company!!!!!!… Read Full Review

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★☆☆☆☆

“I usually recycle my phone at the end of my mobile...”

Written on: 02/07/2014 by Hoffman455 (1 review written)

I usually recycle my phone at the end of my mobile contract and have been doing this for years now. Have used many companies but usually go for the known branded company. This time it was my Galaxy S3 which I hardly used as it was not my everyday phone. I make sure my things are in good condition and take good care of them and had even any scratch on it. This time I thought would do a comparison and shop around to get a best price for my phone and unfortunately fell into the trap of a fraud… Read Full Review

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★☆☆☆☆

“Liars and Cheats”

Written on: 02/07/2014 by Humphriesch92 (1 review written)

Promised £170 for a phone. No offer was sent out and then they claim they cant return phone as its been sent off (when they say they will only pay £130) After reading many of the other reviews it is plain to see they do this to everyone. DO NOT USE!… Read Full Review

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★☆☆☆☆

“Liars at best”

Written on: 02/07/2014 by Wills285 (1 review written)

As with a lot of these reviews, my Samsung Galaxy Note 2 was a near new phone that I just hadn't got on with. I'd used the phone for a couple of weeks only before I bought an iPhone instead. I was originally offered £163 for the phone, and after agreeing the price posted it in one their own provided jiffy bag. I also padded this out with cardboard as I didn't think the envelope would be enough. Received an email three days later to say it had arrived. Received the next email less than an hour… Read Full Review

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★☆☆☆☆

“Disgusting service!!!!!!! Appalled ”

Written on: 01/07/2014 by Katie_louise89 (1 review written)

Don't expect the 9 day turnaround they promise. Received half the money after 34 days of pestering them. Was called a liar and was laughed at for chasing. Told by the very rude staff their is nothing they can do. Such a disgusting service! Can't believe they are getting away with this ripping people off and faking reviews on their own website! Do not use them!… Read Full Review

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★☆☆☆☆

“WORST COMPANY EVER!”

Written on: 01/07/2014 by 367Steele (1 review written)

£75 they promiced me and instead they are only paying me £13. The lady on the phone was rude and made up multiple excuses after I asked for my phone back. My phone was in great condition when I sent it, I'm very angry. Before you make the mistake that I did, you must understand most of the 5 star ratings are most likely fake, this company would use websites such as fiverr.com to produce fake ratings. THIS COMPANY IS A HUGE CON!!!… Read Full Review

Katie_Louise89's Comment

Written on: 01/07/2014

She was rude to me and laughed that my phone had taken 34 days before I received any sort of payment. Said she had no answers and there was nothing she could do! Rude rude rude! Worst service ever. Have an email 20 days ago saying money would take 5 days the woman on the phone said I didn't receive that email and they would never say 5 days. Do not use this company!

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Jayjay2008's Comment

Written on: 02/07/2014

They need to be taken to the small claims court, or maybe we could sign an e-petition of some sort and then take this further? I bet we could gather a huge amount of people that are willing to sign. Anyone got any thought about going forward with this?

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Shirleylovesronan's Comment

Written on: 02/07/2014

I'm certainly with you on that I sent 2 iphones off they received them 29th April lowered the price on them I accepted revised offer from then on the 12th June after pestering them with mails and calls and requests to speak with MD. I received an email confirming my payment was on it's way still nothing I was told that mine and someone else's had been forgotton to be posted on the 12th!!!!! Since then I've been told that all cheques had been printed incorrectly so wouldn't be accepted by the bank and were rewritten on Thu 26th the lady even informed me that they had worked overtime to do this and her colleague could remember my name and putting it in an envelope............ 2nd July and still nothing Contemplating contacting the police or Watchdog it's an absolute disgrace they are just robbing people .

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Jayjay2008's Comment

Written on: 02/07/2014

The best people to contact are citizens advice becasue they talk directly with trading standards. If there are enough complaints then they will look into this.
I would say go small claims becasue a phone is not normally worth a great deal of money i doubt the directors would even turn up on the hearing date and if they don't turn up it goes in your favour. It costs about £100 to do this but the comapny will be charged any costs if you win.
Watchdog i have tried using them before, still worth trying with them but I don't even get a reply from them at all.
This company needs to be complained about in pur mass by us.

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★☆☆☆☆

“They are "economical with the truth"”

Written on: 01/07/2014 by JohnWRobson (1 review written)

I had a Samsung Galaxy Ace which was provided under a contract I had. After using it for less than a week, I decided it was not the phone for me, and went back to a basic talk/text handset (still using my contract SIM). I decided to raise some cash by sending the Samsung to Igadgets Recycled. It was, in effect, a brand new, box-fresh phone. Igadgets Recycled offered me £25 for it and I was happy with this. Upon receipt of the phone they dropped the offer to £17 on the grounds that it had… Read Full Review

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★☆☆☆☆

“Fake company”

Written on: 01/07/2014 by NancyMilne (1 review written)

I sold my samsung s5 gold, and I am chasing this people from last 3 weeks and I have not got any response, last week they send me mail we will send u money in to the ac but it's been 10 days . I have not received my money. They are fraud pls pls don't sell ur phone here it's very frustrating I am gng to report this matter to police today. And I will update abt outcome soon… Read Full Review

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★☆☆☆☆

“Abolsutely terriblee”

Written on: 30/06/2014 by Fallonek1964 (1 review written)

Please don't use them. Was quoted £70 for my galaxy s2 which was in absolute mint condition and they reduced it to £40 saying it had scratches on the casing. AVOID AT ALL COSTS… Read Full Review

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★★☆☆☆

“Disappointed”

Written on: 30/06/2014 by Jaysong415 (1 review written)

I decided to recycle my HTC Windows 8x with iGadgets Recycled after reading great reviews about them however I must say I was very dissatisfied with their service or lack of communication. It stared off well and I received lots of emails about how to package my phone and the process everything would go through. However after sending my phone two weeks went by before I heard anything and I had to chase to get this update. Which leads me to both their website and support number for making… Read Full Review

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★☆☆☆☆

“Disgraceful ! Should be looked into by watchdog!”

Written on: 30/06/2014 by Julietteh229 (1 review written)

Sent my daughters iPhone 4s igadget mid May originally offered £64 then after 3 weeks got an offer of £34. I have emailed them asking for phone back 3 times it's now 30th July and still no reply and no phone ! Disgraceful ! Please do not use !… Read Full Review

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★☆☆☆☆

“Can't believe this is allowed to exist.”

Written on: 28/06/2014 by JaydaBrowne (1 review written)

Shocking. Just shocking. Quoted 69 pounds for a Galaxy S2. Given 44 pounds with no indication as to why. I'm a very careful man when it comes to my belongings, I've never had to insure my mobile. My S2 had general wear and tear to it, few slight scratches around the edges, perfect screen though. I've never smashed a mobile phone screen, I've never even smashed a window. My payment was processed for less than agreed and all attempts at contact were ignored until after the lower payment was… Read Full Review

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★☆☆☆☆

“Still haven't got paid!!!”

Written on: 28/06/2014 by FrancesWoodward12 (1 review written)

Slow service, not enough insurance on free postage, still waiting for money after 1week!!!… Read Full Review

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★☆☆☆☆

“Criminal proceedings ”

Written on: 27/06/2014 by JacobMcCall (1 review written)

Are there any people amongst us that know how the law can help, or who we can contact to report this company. It doesn't look like out calls or mails are making any difference… Read Full Review

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★☆☆☆☆

“Not to be trusted.....”

Written on: 26/06/2014 by 1946Martin (1 review written)

I was quoted £146 pounds for my ipad 2, I sent this to igadget and waited 2 weeks for a response. When they did respond they offered me £32 as they said my item was pressure damaged. I asked for more information about what this actually meant! After another 2 weeks passed by they told me the quote of £32 was incorrect and that they had changed it to £89. Again I asked for more info as my first request was ignored. Another 2 weeks later they sent me an email to say that the payment of £89… Read Full Review

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★★★★★

“WOULD USE AGAIN”

Written on: 26/06/2014 by rosy105 (1 review written)

Website is very easy to use and is easy to sell the phone in the first place. Everything is very clearly set out e.g. if you phone has scratches it tells you what condition they describe it as. Once the order has been placed, the communication is very good, receiving an email when the envelope has been sent, when they have received the phone and what offer they would like to give you. My phone was quite old and had a lot of scratches and I still got a very good offer for it :) The customer… Read Full Review

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