iGadgets Recycled Reviews - www.igadgetsrecycled.co.uk

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2.8 / 5
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Latest Reviews

★☆☆☆☆

“NEVER EVER USE THIS COMPANY!!!!!”

Written on: 20/09/2014 by Keira216 (1 review written)

Absolute rubbish service! Have been waiting over a month for the money for my phone. Was sent off back in August. Was quoted £159 for my Samsung Galaxy and they supposedly sent me a re-estimate for £135 which I did NOT receive!! And I was told because there being a bank holiday in August it might take a little longer to get to my account. Well...1 month later and I'm still waiting. I even sent them a complaint email and they sent one back basically saying they couldn't give a monkeys… Read Full Review

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★☆☆☆☆

“Gob smacked how bad this company is”

Written on: 18/09/2014 by 6Hayes (1 review written)

I'm almost lost for words on how bad this company is !! After sending them a brand new blackberry z10 after having to claim on my insurance but recently got an upgrade !! It's took 4 weeks to even hear from them to now tell me that they are going to transfer £28 to my account rather than the £65 they had originally offered me !! I will be writing to trading standards and anyone else whom can help me . It is disgusting that they are able to do this to people. I also wish I had read these… Read Full Review

Itsmeagainstillhere's Comment

Written on: 19/09/2014

Trading standards had a meeting with them yesterday as they have been reported by lots of people. I would still put in a complaint with them tho.

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★☆☆☆☆

“Do not use”

Written on: 16/09/2014 by Novafrankish (1 review written)

As with all the other recent reviews this company lies and doesn't give you your money. I wish I'd seen these reviews earlier I would never of used. It's been 28 days still no money. So angry… Read Full Review

Hayley6284's Response to Novafrankish's Review

Written on: 19/09/2014

I am in the same position ... been chasing my money for a month now after having not received the 'apparent e-mails' downgrading my Samsung Galaxy S5 from £99 to £65!! Conveniently sent on a Friday when they weren't open over weekend to decline offer. I have been on the phone from 10am this morning but have only managed to get their voicemail saying their opening times are 10am to 4pm - it is now 11:30!!!!
I have a feeling they may have gone bust as I was promised that the money would be in my account yesterday. Have a feeling the staff will have known this. Just my gut feeling ... hope I wrong.

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Itsmeagainstillhere's reply to Hayley6284's Comment

Written on: 19/09/2014

They are being investigated by trading standards. It may not be too late to put a complaint into them still.

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★☆☆☆☆

“AVOID - DO NOT USE THIS COMPANY NO MATTER HOW TEMPTED”

Written on: 15/09/2014

It took a FULL month to receive the money for my iPhone 5s, which was just a few weeks old. They waited until I had sent my phone and then knocked £20 off their original offer. I was desperate for the money and this company prey on people who are at their lowest ebb in need of cash. They promise to pay by bank transfer in 10 days, that's a complete lie! They took over 4 weeks to pay me and that's only because I had to keep e-mailing them because they do not answer the phone. When you do get a… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 10/09/2014 by AnnetteFancy (1 review written)

I am also having problems with getting payment from this company, emails get ignored and when they respond its pathetic. I am thinking about taking this company to the small claims court so maybe we could all put in a joint claim or claims at the same time. Please respond on here… Read Full Review

Feecraig02's Response to AnnetteFancy's Review

Written on: 11/09/2014

Hi,my review is further down starting with 'disgusting company'
Just an update really that I contacted trading standards and just had a email saying that an officer has a meeting with igadgets next Thursday 18th sept,
We need more people to contact trading standards ASAP to get this shocking company closed down

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Itsmeagainstillhere's reply to Feecraig02's Comment

Written on: 11/09/2014

I to have received an email from trading standards. Every one needs to report them. Doubt we will get our money. Just hope they get shut down

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Feecraig02's Response to AnnetteFancy's Review

Written on: 11/09/2014

Brilliant guys,let's hope they get shut down

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Neil87's Response to AnnetteFancy's Review

Written on: 11/09/2014

I have also reported them, they can't keep doing this to people I never reported/ complained about any company before igadgets

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★☆☆☆☆

“No payment an lies ”

Written on: 10/09/2014

I have been waiting over a month for my payment Just keep being told different dates an lies for why the payment is not in my account. They also ignore emails you send them to do with reporting them. I think this is really disgusting that this company are being allowed to do this to hundreds of people. An I will not give up no matter what it takes until I receive my money… Read Full Review

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★☆☆☆☆

“AVOID AVOID STRONGLY ADVICE TO AVOID. ”

Written on: 08/09/2014 by neil87 (1 review written)

I have had the same bad experience as everyone else and I wish i had read some reviews before going anywhere near this company. you will be extremely lucky to receive the amount they promise or any money at all and will take an extremely long time to receive it. They false advertise and make false promises using very sneaky tactics. They dont care about customers one bit! Im also going to my local citizen advice with my compalint who are likely to contact trading standards. If enough of us… Read Full Review

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★☆☆☆☆

“Rubbish - liars”

Written on: 07/09/2014 by Presley394 (1 review written)

Knocked my pristine condition samsung s4 from £160 to £45 claiming wear to rear and stiff on key! Anybody with an S4 knows how simple the on key is on the side of the phone you just got to tap it to switch the phone on and i have kept the phone in a case and screen protector since day 1 so where is this wear on the rear! Avoid it is a waste of time going to this website. Have used envirofone and mazuma with no issues before… Read Full Review

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★☆☆☆☆

“This is no joke. DO NOT USE”

Written on: 04/09/2014 by Cox345 (1 review written)

I had a samsung s3 in excellent condition and website said worth £93. They sent an email offering me £65 and said it was in poor condition. I said i would like the phone returned to me please . They then sent me another email saying out of good will they will offer £75, i said again i would like the phone returned. They sent another email saying £85 which i accepted, this was on the 16th aug. On the 19th aug i got another email saying it has now been passed to accounts for processing and… Read Full Review

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★☆☆☆☆

“PLEASE DONT SEND YOUR PHONE”

Written on: 04/09/2014 by LKC77 (1 review written)

I Gadgets Recycled have had my phone 3 weeks They have just kept fobbing me off saying they were really busy and after 3 weeks of having my phone they are now saying I will have to wait another 2 weeks for my money. PLEASE DONT MAKE THE SAME MISTAKE AS ME BY SENDING YOUR PHONE TO THESE PEOPLE… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 03/09/2014 by 345Kearney (1 review written)

Do not use this company to recycle your mobile phone. I sent off Samsung Galaxy III in perfect working order after being quoted a price of £101 with them. The offer I received was for £67 as apparently the phone was damaged although when I sent it even the Postmaster said he had never seen a phone of 2 years old in such good condition. I complained about this and they offered me a further £5 as a goodwill gesture and a further £5 if I wrote a good review for them. I took the £72 pounds… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 02/09/2014

SHAME you cant give NO STARS.I was offered £65 for Galaxy SII mobile in excellent condition it was 2 years old and in protective case all the time. I had pictures of its excellent condition. They said it had scratches and offered me less than £50 or said I had to pay £5 to have it posted back. I was angry and complained and they said as a good will gesture I could get £51 or have phone returned free. I was fed up so took the £51 BAD move. Cheque came about 10 days later but it bounced and… Read Full Review

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★☆☆☆☆

“STAY AWAY”

Written on: 02/09/2014

I sent them my Samsung Galaxy S3 in box with charger and battery, the phone itself had been in a protective case since I bought it and I made a point of checking it before I sent it for any imperfections of which I could find none and so I told them that it was in excellent condition. Igadgets looked at my phone and discovered LOTS of scratches that weren't there and a pressure points on the screen which wasn't on the top screen but on the second inner screen and that's why they found it and I… Read Full Review

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★☆☆☆☆

“SLOW”

Written on: 31/08/2014 by AlondraGomez94 (1 review written)

Sent my phone to them on the 7th of August 2014, recieved an email on 14th of August, saying money will be in your account within 10 working days. I recieved a further email on the 27 th of August stating that il receive my money in another 10 working days,.. Over a month il have to wait for payment… Read Full Review

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★☆☆☆☆

“IGadget Recycled - Underhand Tactics”

Written on: 29/08/2014 by Lisah01 (1 review written)

I sent my IPhone4s which was in really good condition and in full working order to IGadget Recycled after searching offers online. On being drawn in with the highest price, I requested an pack to send my phone off to them. I promptly received an e-mail saying thankyou for your request and the envalope will be sent shortly. This e-mail was sent to my INBOX. The envalope arrived and I sent this via the post office. The offer they made on the web site was for £100.50. I received an e-mail to… Read Full Review

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★☆☆☆☆

“DISGUSTING DO NOT USE THE COMPANY!!”

Written on: 28/08/2014

Was offered £182 for an iphone 5,as advertised they say '100% offered guaranteed ' well how wrong and mis leading is that! got an email in my junk folder offering £150 because there was a small dent to the back of the phone,the dent was not there when I sent it in. You have 3 days to accept the offer or they will go ahead and recycle the phone,I didn't realise the email was in the junk folder and 3 days passed and I was stuck with the lower offer! Now this was august 3rd and it's now august… Read Full Review

Lkc77's Comment

Written on: 04/09/2014

Do you have contact for trading standards? I need do same x

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Feecraig02's Comment

Written on: 11/09/2014

Fingers crossed trading standards let me know how the meeting went goes next week,fingers crossed igadgets lose

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Neil87's Comment

Written on: 11/09/2014

Also contacted citenz advice who passed on our complaint to trading standards hopefully something will be done if they are getting numerous complaints

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Feecraig02's Comment

Written on: 11/09/2014

Hi,just an update,
After I contacted trading standards,I just has an email from trading standards saying they have a meeting with igadgets next Thursday 18th sept.
Please guys get in touch with trading standards ASAP and lodge your complaint about the bad company.

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Feecraig02's Comment

Written on: 04/09/2014

Hi,first you have to email citizens advice as they contact trading standards on your behalf,We need as many people as possible to contact citizens advice/trading standards to get them shut down,heres what CA emailed me........
Due to the business practices described, we will be forwarding the information to Trading Standards for further consideration. The case details will also be placed on a central database that can be accessed by all other Local Authority Trading Standards Services throughout the UK.

Although we work closely with Trading Standards departments, we are a separate organisation. Individual complaints do not necessarily lead to immediate enforcement action as, sometimes, numerous complaints are needed before effective action can take place. The information is, however, valuable intelligence for Trading Standards Services and other Government departments. Trading Standards will only contact you if they need further information or feel they could be of further assistance. We cannot make any commitment that Trading Standards will definitely contact you.

Please get back in touch if you do not get a satisfactory response to your letter.

If you want to discuss this further please call us or reply to this e mail.

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★☆☆☆☆

“Go elsewhere awful communication and customer service!!!!”

Written on: 27/08/2014 by 209Parrish (1 review written)

Go elsewhere awful communication and customer service!!!! Please avoid!! The review is long but the basic message is DONT USE THIS COMPANY!!! I was originally offered £55 for a working iphone4 8GB I had not heard back from the company, checked spam/junk/trash mailboxes, nothing. I called the company yesterday and told them I've had no contact since the very first email and she said "that's normal you'll get an email tomorrow" I advised I was calling because I thought I should have had… Read Full Review

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★☆☆☆☆

“If I could give 0 star rating I would! ”

Written on: 23/08/2014 by GretchenSoto306 (1 review written)

I went on their website to sell my iphone 5 less than a year old and in excellent condition! I was told they would buy it for approx £176 I sent my phone off in the pack provided which was a thin sheet of plastic no protection to stop the phone being damaged so I wrapped the phone in kitchen roll. 2 days later I reviewed email confirmation that they had received the phone and would check the phone is in good condition and they would get back to me 3 days passed and had no email .. Decided… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 21/08/2014 by MartinSmitherman (1 review written)

Do not use this company to recycle your mobile phone. We sent off Samsung Galaxy III in perfect working order after being quoted a price of £97 with them. The offer we recieved was for £25 as apparently the phone was not working. When i phoned and asked for my phone back i was told i could not have it back as they had already recycled it and i would have to take legal action against them if i wanted to recover my money… Read Full Review

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★☆☆☆☆

“Never Use”

Written on: 20/08/2014 by ab9046 (1 review written)

Below is the message I have sent them which will give you a flavour of what they are really like (I have not had a response yet). 'I Gadgets - I wish to bring to your attention the false and misleading statements on your website and also the lies in your e-mails to me. On 31 July I accepted the derisory offer for a phone which was sent in perfect condition although apparently had dents which is completely untrue Here is the first lie on your website under the 'Our Promise' section '100%… Read Full Review

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