awful customer service

iGadgets Recycled www.igadgetsrecycled.co.uk
★★☆☆☆
2.4
From 1317 reviews
39.0% of users recommend this

  • Value For Money

Bragg177's review of iGadgets Recycled www.igadgetsrecycled.co.uk

“awful customer service”

★☆☆☆☆

written by Bragg177 on 10/12/2014

Followed the process as described on the website and sent my phone off in the envelope they sent me.

Delay of a week until they actually admitted receiving the phone. The next email I received explained how they were reducing their offer by £20 for minor damage in accordance with their terms and conditions. It is worth noting that these conditions appear nowhere on their website.

I accepted the revised offer but while process has taken a month and I have still not been paid. So much for next day payment!

  • Value For Money

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