Written on: 11/07/2014
Ditto to all the other complaints on this website. They offer you an amount for you phone, you send it in and then they confirm the offer. You receive nothing and chase only to be told that they have sent you an email with a revised offer that you have to respond to within 3 days. (you will not have received that email and the offer is ridiculously low). They then refuse to send the original offer. I have now contacted trading standards and the Citizens Advice Bureau hoping that they will investigate.
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