written by 367Steele on 01/07/2014
£75 they promiced me and instead they are only paying me £13.
The lady on the phone was rude and made up multiple excuses after I asked for my phone back. My phone was in great condition when I sent it, I'm very angry.
Before you make the mistake that I did, you must understand most of the 5 star ratings are most likely fake, this company would use websites such as fiverr.com to produce fake ratings.
THIS COMPANY IS A HUGE CON!!!
As rated by our community of reviewers
Katie_Louise89's Comment
Written on: 01/07/2014
She was rude to me and laughed that my phone had taken 34 days before I received any sort of payment. Said she had no answers and there was nothing she could do! Rude rude rude! Worst service ever. Have an email 20 days ago saying money would take 5 days the woman on the phone said I didn't receive that email and they would never say 5 days. Do not use this company!
Neil87's Comment
Written on: 11/09/2014
Also had similar problems to reviews on here and worst customer service I have ever received never spoke to such rude staff. I never combined or reported a company untill igadgets that's how angry I am. I have reported to my local citenz advice who passed on to trading standards
Jayjay2008's Comment
Written on: 02/07/2014
They need to be taken to the small claims court, or maybe we could sign an e-petition of some sort and then take this further? I bet we could gather a huge amount of people that are willing to sign. Anyone got any thought about going forward with this?
Shirleylovesronan's Comment
Written on: 02/07/2014
I'm certainly with you on that I sent 2 iphones off they received them 29th April lowered the price on them I accepted revised offer from then on the 12th June after pestering them with mails and calls and requests to speak with MD. I received an email confirming my payment was on it's way still nothing I was told that mine and someone else's had been forgotton to be posted on the 12th!!!!! Since then I've been told that all cheques had been printed incorrectly so wouldn't be accepted by the bank and were rewritten on Thu 26th the lady even informed me that they had worked overtime to do this and her colleague could remember my name and putting it in an envelope............ 2nd July and still nothing Contemplating contacting the police or Watchdog it's an absolute disgrace they are just robbing people .
Jayjay2008's Comment
Written on: 02/07/2014
The best people to contact are citizens advice becasue they talk directly with trading standards. If there are enough complaints then they will look into this.
I would say go small claims becasue a phone is not normally worth a great deal of money i doubt the directors would even turn up on the hearing date and if they don't turn up it goes in your favour. It costs about £100 to do this but the comapny will be charged any costs if you win.
Watchdog i have tried using them before, still worth trying with them but I don't even get a reply from them at all.
This company needs to be complained about in pur mass by us.