Written on: 24/06/2014 by ohbotherdad (1 review written)
Should have realised it was too good to be true at the start! Excellent initial quote, efficient reply, packaging received, sent off new 2 week old phone boxed. Not able to contact, no reply to emails, no answer to persistent phone calls, eventually received a new low quote as 'not new'. Replied with statement that phone was new and wanted it returned, now received a new quote more than before! Refused and asked for phone to be returned. Waited, waited, tried to contact, no responses. Eventually phone arrived in plain package, no box, no cables, nothing. Emailed asking for all items, replied that the phone was returned as sent! IT WAS BOXED WITH ALL CABLES. I am still waiting for a reply (not holding breath) I have been bitten and should have realised before sending phone. It is your choice but be warned, THIS COMPANY SHOULD BE STEERED CLEAR OF. Sadly never had a problem with Mazuma or O2 before.
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