Written on: 13/03/2014 by AngelaGoodman1974 (1 review written)
This company provides a slightly higher quote than other phone recycling companies, but once they received your phone they will give you some ridiculous excuses to reduce the value, usually by at least a third of the original quote they gave. They also charge you £5 if you wish to have your phone return to you. I sent in my phone and was offered £35 less than what I was quoted and their excuse was there are some minor wear to the cosmetic condition of the phone case but the quote given was for a fully working phone, there was no mention of decrease in value if there was any cosmetic damage, got the quote, hence the quote given is only a guideline, NOT PROMISE. If they expected a used phone without any signs of wear then they should be quoting for new phones only, not used phones. I found this to be very misleading as the value they gave me after receiving my phone was even less than a high street phone recycling store! So please save yourself time and trouble by avoiding this company.
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