Written on: 13/08/2014 by wclairw (1 review written)
Decided to go with RPC as they offered the best price for my phone. They were fast at sending out the packaging and checking the phone and got an offer for my phone within 2 days. However, getting payment was much much slower. Emailed twice to get updates. The replies I got was that they were going to push the payment and email me when they send the payment. Didn't happen. After 12 working days (according to their terms and conditions, payment is made within 7) I phoned them, got the same response. I phoned the next day, deciding that I would phone them everyday until I got payment. The adviser told me that he would pass my details on to his manager and payment would be made that day or the next. Result! The money appeared in my account straight away.
RPC offer the best price for phones so if you decide to go with them, my advice would be as soon as you reach the working 7 days and your payment has not been received, phone them everyday!
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Written by dtelfer