Payment took two weeks & communication was awful

★★★☆☆
2.7 / 5
42% of users recommend this
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Meadowt1993's review of RPC Recycle - www.rpcrecycle.com

“Payment took two weeks and communication was awful”

Written on: 08/05/2014 by Meadowt1993 (1 review written)

I emailed rpc recycle after I had no notification whatsoever from them 4days after I posted my phone. The reply was prompt and I was told that my phone had been received - which would have been nice if I had been told as obviously i was slightly worried it would get lost in the post. Again a few days went by and no emails, I then emailed again to ask what was happening and was told full price had been given - would have also been nice to have been told this. 7 days went by and I had still received no payment so I emailed again and was told it was being processed. Another 3 or 4 days went by with no payment so I emailed again and was told it was being processed. Eventually I was paid three weeks later - a lot longer than stated on the website.
The only good thing I can say about this company is that the email replies were prompt, everything else was a lot more hassle and stress than it was worth!
Not impressed especially after I had had such a good experience with envirophone

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