Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.0 / 5
218
28% of users recommend this
  • Value For Money

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Phone Recyclers - phonerecyclers.co.uk

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★☆☆☆☆

“AVOID”

Written on: 01/03/2016 by DarrenCCC (1 review written)

terrible service from start to finish. falsely said my phones were scratched but were not. did not answer calls or emails. over a week of chasing by phone and no call backs as promised. fobbed off with poor excuses. finally received payment over a week late after threatening trading standards and police. AVOID AT ALL COSTS… Read Full Review

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★★★★★

“BEST TO USE”

Written on: 23/02/2016 by 15Richardson (1 review written)

Hi, I used this company a while ago and I must say this is a very good company to use. They have very quick and efficient procedures… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 21/02/2016 by iyMcCoy12 (1 review written)

This company are bad, absolutely awful had my phone for a week and keep claiming that phone was damaged which it wasn't and asked them to return the phone but no reply!!!… Read Full Review

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★☆☆☆☆

“RIP OFF COMPANY AVOID AT ALL COST.”

Written on: 18/02/2016 by SemajMendoza339 (1 review written)

I sent a tablet in good faith to this company. They were offering £90.00 which I thought I would get as the tablet was in full working order and had all the original accessories and box and was in immaculate condition like new. They then came back to me with a silly offer saying it did not meet there terms and conditions. So I sent them a email asking why. There reply was it had deep scratches over the screen. I replied again saying that this was untrue. Then they ups the offer by £10. Still… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY!!!!!!!!!”

Written on: 17/02/2016 by Stevensonpm41 (1 review written)

Never send your phones to this company, terrible service, we sent 3 mobile phones to this company in perfect condition and working order, a few days later we received an email saying the phones were scratched and damaged and would not give us the full amount of money that was on there website, so we asked for the phones to be returned to us, they then offered us another amount which we accepted, the money was supposed to be transferred into our bank account within 48 hours!!!! 1 month later the… Read Full Review

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★☆☆☆☆

“Company to avoid”

Written on: 16/02/2016 by wxHay66 (1 review written)

Very disappointing.It took 6 weeks and 4 phone calls to receive my money. My advise is avoid this company… Read Full Review

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★☆☆☆☆

“DO NOT USE! Sent 2 iPhones to them 3 weeks ago. Did...”

Written on: 16/02/2016 by Donnabaker (1 review written)

DO NOT USE! Sent 2 iPhones to them 3 weeks ago. Did not honour original price, said phones were scratched. They were not. I accepted new offer as it was still more than other companies. Now 2 weeks later no payment has arrived. They do not reply to emails or answer the phone. Have spoken to consumer helpline. They informed me they're in breach of contract and have sent a letter saying this. They either send phones back or make immediate payment or they will be taken to small claims court… Read Full Review

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★★★★★

“EXCELLENT!!”

Written on: 14/02/2016 by Kearneypk73 (1 review written)

It was a very simple procedure and an amazing service Phone Recyclers offered us. We just had to place an online order and got the reference number. I had to call them up to clear a few queries which were dealt very professionally and customer service was great. Next day I packaged up my phones and their courier ups came to collect. The same day parcel reached them and was processed the same day. The next week, cheque was at my doorstep :) I couldn't have asked for a better service… Read Full Review

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★★★★★

“Fantastic”

Written on: 09/02/2016 by RylandRobinson (1 review written)

Excellent Service all the way! Receive my money within 72 hours and that too the top price paid among all the companies. What more could you ask for?… Read Full Review

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★☆☆☆☆

“Avoid AVOID”

Written on: 09/02/2016 by Hartley268 (1 review written)

These people do not pay within 48 hours or even 48 days!!! They are shameful rip off merchants who need to be closed down and investigated and All the honest people they owe money too need repaying… Read Full Review

Chunds321's Comment

Written on: 18/02/2016

Agree going to contact trading standards

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★☆☆☆☆

“Danger do not use.”

Written on: 08/02/2016 by AmericaWarren (1 review written)

Under no circumstance should you use this company if I could give them a minus star I would . Valued my phone at £60 sent it of then sent me an email saying that just about everything was wrong with it and they would give me £10 for it ,or if was not satisfied they would send my phone back ,I emailed them that I was definitely not happy and to send my phone back. No reply so I phone them and they would send it back immediately ,two went by no phone phoned them and gave me a load of bull about… Read Full Review

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★★★★★

“:)”

Written on: 07/02/2016 by dave.16 (1 review written)

Very happy and pleased with the service. Would definitely recommend to family & friends. I was kept informed throughout the process via email. Very good communication with their staff who were very friendly and helped me out whenever I had a query. Received the money quickly as soon as I sent them my order and it got processed. Would use again myself too… Read Full Review

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★★★★★

“Pleasant”

Written on: 06/02/2016 by naqui87 (1 review written)

It was a pleasant experience dealing with Phone Recyclers. I just shipped off my phone and they did the rest. Had my Cheque delivered to me pretty quickly. I have to say it was a very quick process which took only less than a week from placing an order to receiving my payment. Will use again… Read Full Review

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★☆☆☆☆

“warning!! Read other reviews not just this one!!”

Written on: 05/02/2016 by Soz79 (1 review written)

Had to give them 1 but wouldnt give them anything. Sent phone with no hassle expecting to be offered £60. They received it and said it has scratches everywhere and faded back. It had been in a case for the whole time I had it and in excellent condition. I emailed them back advising I would not accept anything less than £60. They responded they would give me £54 due to it still being faded and scratched. After a further email they finally offered the whole £60. That was on the 27th Jan and… Read Full Review

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★★★★☆

“Good Experience”

Written on: 05/02/2016 by KysonHackett (1 review written)

Basically the offer for my phone was good but it did take some time to get payment to my bank account. Would use them again based on my experience and recommend them too… Read Full Review

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★★★★★

“Chose Phone Recyclers because of the price they were...”

Written on: 03/02/2016 by baidapar (1 review written)

Chose Phone Recyclers because of the price they were offering. It was the best price online as seen on a comparison website so placed an order with them. Received my free courier collection and sent off my phone. Had good communication with them. Three days later received money into my bank account… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 03/02/2016 by vxO'Hara59 (1 review written)

Another victim of this bunch of conmen - DO NOT USE THIS COMPANY and do not send your phone to them as they will claim they have not received it (like many other phones sent to them). A total rip-off… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 31/01/2016 by ZoeStanton67 (1 review written)

I have just report this company to Trading Standards, please do not use this… Read Full Review

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★☆☆☆☆

“DO NOT SEND THEM ANYTHING ”

Written on: 29/01/2016 by fxMcFarland39 (1 review written)

You will not get your money or your item/s back so do yourself a favour and look elsewhere for trusted companies that do not intend to trick you!! Total rip off. Take heed!… Read Full Review

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★☆☆☆☆

“Appalling Service”

Written on: 27/01/2016

After being promised payment on 4 occasions still non received , non answering of emails and terrible servicing of answering the phone continuously rings wished I had read reviews before I sent my phone never again, have complained to trading standards… Read Full Review

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