Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.0 / 5
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Phone Recyclers - phonerecyclers.co.uk

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★☆☆☆☆

“Payment Eventually!!!”

Written on: 08/09/2016 by AzulGlover45 (1 review written)

Well I am in complete shock after sending my phone off in April 2106 for recycling and nothing happening for 6 months (not for the want of trying on my part.Emails and phone calls)Today I have received payment for my phone and an invitation to recycle further items that I may have.I must admit to having a laugh when i read the email.But on a more serious note,If you dont want the stress and time wasting i would send your items elsewhere!!… Read Full Review

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★☆☆☆☆

“Sent my phone to them in August - practically brand...”

Written on: 07/09/2016

Sent my phone to them in August - practically brand new - got an email back advising there were scratches/dints on it so they were offering me a lower amount of £51 - didn't agree but accepted the lower amount to get fast payment. HOW WRONG WAS I!! Accepted the offer on 9th August and I am still waiting for my money. I have emailed them several times, in the end asking for my phone back, and have been ignored. Can't get through on the phone as it just says lines busy and to send an email!… Read Full Review

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★☆☆☆☆

“Rubbish service ”

Written on: 05/09/2016 by RhettOrtiz203 (1 review written)

Agreed price for 2 phones on 17th July. I've had to chase and chase for my payment with false promises that the money is on its way. I've had to threaten them with reporting the company to trading standards, the police and taking them to the small claims court. I finally received payment today. I wouldn't recommend this company to anyone… Read Full Review

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★☆☆☆☆

“7 weeks and still no phone returned ! ”

Written on: 02/09/2016 by Yateswu19 (1 review written)

Id give them zero , wish I'd looked them up first, website said £80 , got offered £52, asked for my phone back, offered £55 , told them to send my phone back, offered £60, told then to send my phone back, offered £70 emailed them for a 5th time to her my phone returned, they called me a week or so later asking if I'd advent their offer of £70 , i told them to stick it up their @£$€ and send me my phone back. It's now 7 weeks and I've still not got it, emailed today threatening to… Read Full Review

Kimmy1983's Comment

Written on: 14/09/2016

They recycled my phone after I said 7 times in emails and calls not to and to return my phone then they call saying too late it's gone and tried offering me 18.00 when original was 80.00 what a joke. I'm currently arguing with them and going to trading standards and the police as they have taken without consent and I have email proof shoeing they ignored my several requests saying send back offer not accepted. Avoid this company cow boys

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Chirny's Comment

Written on: 14/09/2016

Glad you replied to this as these just done the same to me, rang and said there sending me the money as i hadn't contacted them! I told them to stick the money and give me my phone back. He claimed it had been recycled! Im now gonna follow the same route as you and report them

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★☆☆☆☆

“Sent a couple of phones over to them at the end of May...”

Written on: 26/08/2016 by DejaCole (1 review written)

Sent a couple of phones over to them at the end of May and not had a penny off them - hundreds of pounds out here and they lie on the phone (when they pick it up) consistently saying that all monies will be in my account by close of business the following day - I've literally had this response off them 5 times now. I feel like going down there with a baseball bat… Read Full Review

Arabburd's Comment

Written on: 01/09/2016

Get in touch with them via Facebook I did and received my money nearly 4 months later.

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★☆☆☆☆

“DO NOT USE THIS COMPANY EVER”

Written on: 24/08/2016

I sent my phone to this company a few weeks ago as they offered the best price ,big mistake, they told me it had deep scratches on the phone (complete lie) they offered me a lower price, told them to send my phone back which they didn't do. They rang me up and said he had my phone in his hand and offered me another price ,I said no send the phone back and he said he couldn't because it had been recycled. I told him that I wanted the original price sent to me so he said if I sent a copy of the… Read Full Review

Kimmy1983's Comment

Written on: 14/09/2016

Did the same to me can you send me details of trading standards so they can add my emails and details to case please.. They recycled my phone after I said 7 times in emails and calls not to and to return my phone then they call saying too late it's gone and tried offering me 18.00 when original was 80.00 what a joke. I'm currently arguing with them and going to trading standards and the police as they have taken without consent and I have email proof showing they ignored my several requests saying send back offer not accepted. Avoid this company cow boys

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★☆☆☆☆

“Dodgy Company !!!”

Written on: 17/08/2016 by 488Roy (1 review written)

Wish l had checked the review site....l didn,t know there was one. These poor companies should be removed from circulation and expelled from the internet. Like all the other complaints, they took my phone, and have not send the money...WHAT THEY DO IS TAKE YOUR PHONE!… Read Full Review

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★☆☆☆☆

“Appalling. Read the reviews before recycling with them. ”

Written on: 12/08/2016 by KiannaPowell (1 review written)

Phone recycling service... Process started July 17, still waiting payment and reply to emails, August 12 2016. Getting evaluation and providing bank details was easy. (All going good so far) Then, the fun starts... All promises broken. They do not follow their own terms and conditions. Estimate is reduced for petty reasons. Postage costs not paid, as promised in initial email. Poor response to follow up emails. Impossible to speak to someone. Extremely unprofessional company… Read Full Review

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★☆☆☆☆

“DISSAPOINTED. ”

Written on: 02/08/2016 by Suzy76 (1 review written)

Feeling gutted this morning for my son. He smashed his phone screen the day before his birthday. So asked me as a birthday present to repair his phone. I said we will get a quote (being promised the most amount of money of phone recyclers, stating the phone is damaged) to sell the phone and put the money towards a new phone with his birthday money. I've had 2 emails saying they haven't recieved the phone yet I have proof of sending the phone via special delivery. I've emailed and rang and rang… Read Full Review

Arabburd's Response to Suzy76's Review

Written on: 16/08/2016

contact them via their facebook page - I did and after 4 months of waiting I received my funds today

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★☆☆☆☆

“Phone recyclers leave a lot to be desired”

Written on: 31/07/2016 by Phone2016 (1 review written)

I sent them a phone on the 18th July 2016 and had an email to say I was entitled to £25. I am still waiting for the money. I have sent emails to them and tried to ring their help number. We have no operatives available is the only answer I get which is frustrating. I will not be recommending Phone recyclers to anyone… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 29/07/2016

Like so many others I still await payment after accepting a (reduced) offer for an iPad and iPhone on 22 June. Despite many emails and attempted phone calls nothing happens. Now requested return of my items but doubt I will see them ever again! And certainly not the money they promised. It's simply online robbery… Read Full Review

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★☆☆☆☆

“shocking company!”

Written on: 29/07/2016 by kirst89 (1 review written)

was offered £87 for iPhone 5c which was the best price on the market. sent it off straight away, had an email 10 days later saying they were offering £65 instead of the original £87! they claimed it had scratches which was not true at all! this phone was very well looked after always had a screen protector and a case on and was sent off in pristine condition. we rang up and complained and wanted more details of these so called 'scratches'. they lied and said they were scratches you couldn't… Read Full Review

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★★★★★

“very good”

Written on: 27/07/2016 by Kaiyal188 (1 review written)

sent phone off got told how much I will receive which went in my bank within ten days really pleased thanks… Read Full Review

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★☆☆☆☆

“RUBBISH”

Written on: 25/07/2016 by Lawrence421 (1 review written)

TERRIBLE COMPANY SAID A PAYMENT WOULD BE IN MY ACCOUNT WITHIN TEN DAYS NOTHING WENT IN SENT EMAILS AND TRIED TO PHONE WITH NO CONTACT READING REVIEWS SEEMS A LOT ARE HAVING THE SAME PROBLEM DON`T USE ITS A SHAME I HAVE TO GIVE ONE STAR THEY DON`T DESERVE ANY… Read Full Review

Nd2016's Comment

Written on: 25/07/2016

Hi,

Did you get your phone back? They have had my phone for 6 weeks now.

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★☆☆☆☆

“very disappointed”

Written on: 25/07/2016 by Cox119 (1 review written)

Not received money for phone after three weeks.emailed twice but not received a reply. Good service to begin with. … Read Full Review

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★★★★★

“HAPPY! :)”

Written on: 21/07/2016

Surprisingly the payment was in my account the next day my order was processed. Really happy with the fast turnaround time… Read Full Review

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★☆☆☆☆

“AWFUL! AVOID!!!!”

Written on: 16/07/2016 by Jennymic (1 review written)

I naively sent 3 used iPhones to this company over 3 weeks ago and I have heard nothing since. They do not answer calls or emails. Terribly unprofessional....not to be trusted. In hindsight had I read their customer reviews I'd have avoided them like the plague!… Read Full Review

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★☆☆☆☆

“The most disgusting company ever!”

Written on: 13/07/2016 by Ryan404 (1 review written)

I sent my iphone to phone recyclers a month ago as they offered the best price for my iphone. All I can say is I wish I'd read the reviews before using them. THIS COMPANY IS NOT REAL! I used tracked delivery and Royal Mail confirmed that my phone was delivered, yet I have received 8 of exactly the same emails from Phone Recyclers stating that they have not yet received my phone. I have sent them numerous emails, which have been ignored and as for their 'helpline' that is the biggest joke of it… Read Full Review

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★☆☆☆☆

“The Worst Dishonest Company Ever”

Written on: 10/07/2016 by PhilKent (1 review written)

They offered the best price for my broken iPhone so I sent it off, but once received they halved the offer. The only explanation was a list of possible reasons as to why it was reduced, no one of which actually applied. Knowing it would be hard to get the phone back I reluctantly accept the offer. I then got an email saying thank you for accepting the offer of £0!!!!! I emailed saying I never accepted a £0 price and please send the phone back but I didn't get any kind of response and… Read Full Review

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★☆☆☆☆

“DISGUSTING COMPANY!!!!!!!”

Written on: 10/07/2016 by Joannesykes (1 review written)

Sent my phone off and was offered £80 said cheque would be 48 hrs!! Not heard a thing since, not answering my emails but i sent one from a different email address asking abt price of a phone i was selling and low and behold they enailed back within 2 hrs!! Do not use this disgusting company. I'm now going through trading standards and the courier service they use, i will get my money or at the very least the phone back!!… Read Full Review

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