Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
1.9 / 5
85
26% of users recommend this
  • Value For Money

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Phone Recyclers - phonerecyclers.co.uk

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★☆☆☆☆

“AVOID AVOID AVOID ”

Written on: 20/02/2015 by Reeceb2008 (1 review written)

I sent my phone which I know arrived on Jan 30th 2015. But when I rang 4 days later they said it had only just arrived. Waited 48hrs no payment received. I rang again the said they got in correct bank details. So I confirmed my details. Another 3 days later still no payment. Rang again they said my phone is still be analysed so no decision made yet on final a mouth for payment. I since then have received 4 emails giving 4 different values to pay. £40 then £30 then £26 now last email… Read Full Review

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★★★★★

“ Recommended!”

Written on: 17/02/2015 by linker86 (1 review written)

Will be recommending them to everyone. The whole process was a hassle free process from placing an order on their website to receiving the money in my bank account within less than 72 hours… Read Full Review

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★☆☆☆☆

“Avoid at all costs.”

Written on: 16/02/2015

I have at last received money for my phone after numerous phone calls & emails. I was offered less than first promised as my phone did reach the T&C's which were not on the website anyway! I sent a registered letter to the firm having reported them to the Trading Standards who were extremely helpful. Foolishly I did not read any reviews before I sent my phone. Be warned this company is sham… Read Full Review

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★★★★☆

“very good service”

Written on: 11/02/2015 by jr422 (1 review written)

happy to use them. paid a good value for my phones and paid within a week. would be happy to use again… Read Full Review

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★☆☆☆☆

“still waiting ”

Written on: 10/02/2015

Sent my phone to them on 31/12/14....am still waiting for my money When I ring noone answers and noone replies to emails either... Will be involving trading standards as this is theft… Read Full Review

Shirley2003's Comment

Written on: 10/02/2015

same here, i sent them my phone on the 19th January, and after testing and everything, they sent me an email of confirmation on the 27th January and i am still waiting on the payment. need to take the is further as they are not picking up their phone or replying to my numerous number of emails.

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★☆☆☆☆

“Theives ”

Written on: 06/02/2015 by Katiejayne1 (1 review written)

I sent my iPhone 4s 16gb after being quoted £65, I recieved an email nearly a week after they recieved it stating because of had some minor scratches they would only Payne a revised amount of £48.75. I didn't want the hassle of having to get my phone back so agreed to the revised price. They state on their website that you will get the money via your choice of payment ( I chose bank transfer) within 48 hrs, and again on the confirmation email after I accepted the offer that the money would be… Read Full Review

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★☆☆☆☆

“waste of space!”

Written on: 04/02/2015 by lynnyw21 (1 review written)

Sent off two phones, that were in good condition, just the usual very tiny marks from the usual wear and tear you would expect from something 2 years old. Original offer for both £84, but emailed back offering £63 saying they were scratched and dented. Definately were not like that! Accepted offer reluctantly expecting money in the bank within the 48 hours they specified. Nearly two weeks went by and still no money so I tried ringing them, but just kept ringing, no answer. I tried on several… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 03/02/2015 by ndouble77 (1 review written)

Same as all others really, first they told me phone was marked etc so knocked money off. I disagreed and said i had photo proof, they then said it was an error and would make full payment! One week later and i'm still waiting. DO NOT USE THEM! Thought that would be trustworthy since i got off confused.com… Read Full Review

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★☆☆☆☆

“avoid this company”

Written on: 29/01/2015

 1st they try to lower their offer on your phone saying that your phone has scratches on the front and back but if you challenge them they tend to revise their offer.Also the payment process is rubbish, I have been chasing payment for 3 weeks now and still no payment, and customer service is not worth mentioning. I will not be using this company again… Read Full Review

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★☆☆☆☆

“DO NOT USE, STILL NO PAYMENT”

Written on: 24/01/2015 by Snow119 (1 review written)

Do not use these people, I sent an iPhone 4s 16gb good condition offered £75 now they say £35 bloody ridiculous nothing wrong with it! Over. A month I'm still waiting for any payment they don't answer phone or email. I'm so angry! DO NOT USE THEM!!!!!!… Read Full Review

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★★☆☆☆

“Tried it on but paid in the end!”

Written on: 10/01/2015 by indiebee (1 review written)

My title says it all really, as that just about sums them up. Phonerecyclers were not the best price for my mobile but one of the top five. I chose them after reading their terms and conditions on the website which seemed fair and to the point and thought it was a good idea to strike somewhere in the middle. I sent my phone recorded as in my opinion this is a must, especially if its a high end and expensive mobile. It was over the Christmas period so i appreciate that they took a bit longer… Read Full Review

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★☆☆☆☆

“Did not receive payment”

Written on: 09/01/2015

Sent my phone which was in very good condition, no scratches and working. They replied that the speaker wasn't working and it had scratches. That was nonsense. AVOID THIS SITE, they give you a price and then tell you a lower one when they receive it. They are a rubbish firm and are very untrustworthy… Read Full Review

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★☆☆☆☆

“DO NOT USE ”

Written on: 21/11/2014 by 143Tucker (1 review written)

Quote price on site to entice you to send your phone to them. Once they get it mysterious marks/scratches appear and they reduce the price. As I was busy I couldn't be bothered asking for the phone back so accepted the price. Had to phone them TWICE to chase up payment - be prepared to called 30-40 times and to let the phone ring for 3-4 before anyone answers you. They don't answer the phone by saying "Phone Recylers - they just say "hello" which I think is suspicious in itself. I don't… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 19/11/2014 by Banks164 (1 review written)

Found this site on a price comparison website. They offered me 46 pounds for a HTC 8X in pristine condition. After they received it the reduced that to 26 pounds because of 'deep scratches to the screen and a faded back cover. After a lot of wrangle and hours on the phone waiting for them to reply. I got the phone back less the charger. Phoned them today and they refuse to send it back. They say that is in their Terms and conditions, which I cannot find. Their parent company is SA… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 15/11/2014 by Webergj276 (1 review written)

Same story as others. Don't send them any phones. Waste of time… Read Full Review

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★☆☆☆☆

“These people are utterly despicable at first they...”

Written on: 09/11/2014 by tonydawson70 (1 review written)

These people are utterly despicable at first they denied receiving my phones until I pointed out I had a signature and proof of delivery then they told me the phones were in poor condition which was just an out right lie and offered me less art the moment I'm waiting for payment please don't use this site… Read Full Review

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★☆☆☆☆

“Phone recyclers Birmingham - CONMEN!”

Written on: 28/10/2014 by Karli414 (1 review written)

They offered £100 for my Samsung Galaxy phone in verygood condition. First response from them, my phone has 3 faults and they now offer me £50 for my phone. 2nd Email from them to me. They said my phone now has 4 FAULTS. They offer me the same £50. They telephone me, I disagree with faults supposedly found by them on my phone. I ended up receiving ONLY £60 for my phone, NOT the £100, they first offered. My phone left me in mint condition inside 2 padded envelopes. I received help from… Read Full Review

Cuba16's Comment

Written on: 04/11/2014


When challenged about why they had not sent the money for my phone, I was told they had not received it, when they were informed about the special post and the date and time my phone was signed for, then claimed there was no documentation inside to identify sender, a complete lie. Judging from other reviews this appears to be the norm. Have reported the matter to the West Midlands police, DO NOT USE UNDER ANY CIRCUMSTANCES

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★☆☆☆☆

“DO NOT USE”

Written on: 19/10/2014 by Caely56 (1 review written)

Two phones in top class condition were sent. Company at first emailed that I hadn't posted. Then, like many other unfortunate customers, they claimed scratches reduced the advertised value from £52 by £10. This was not true and I have photos to prove it. I've asked for my phones back - I wonder if they will arrive. DO NOT USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“NO MONEY! NO PHONE!”

Written on: 30/09/2014 by Jacobs200 (1 review written)

sent my phone off 3 weeks ago,after 5 days had an email saying they had received it and they knocked off the £20 from the price.. i accepted this and then had an email saying i would be payed in 48hrs, i rang after 2 days and was told i would get the money that night. I rang again 10 days later and was told they would send the money that day and when i asked why i had not received the payment the man hung up. 3 weeks down the line and i have given up!… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 29/08/2014 by ewTilley245 (1 review written)

After reading theses reviews(should have done this prior to sending my phone,i know)Was told my phone had various scratches on front and back ,which it most certainly did not and I took pictures prior to sending to proof this.I am still awaiting payment ,and they have not replied to any of my emails.I will be taking this matter further… Read Full Review

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